Internet Banking Security
- Care should always be taken when using a computer for financial transactions in public places and internet cafes. Do not respond if you are prompted to save log on details.
- Protect all access methods*. Do not disclose your PIN or personal information to other people.
- Change your access code frequently and use access codes that are hard to guess.
- Do not accept links or redirections from other web sites or email for the purpose of logging on to Internet Banking.
- Ensure you have anti-virus and personal firewall software installed and up to date.
- Look for the SSL encrypted connection, indicated as https:// and a padlock. The Greater's web details will be listed in the 'issued to' section of the digital certificate.
- The Greater will NEVER email you requesting you confirm your log on details. If you receive an email purporting to be from the Greater please contact us ASAP.
- The Greater will NEVER prompt you to enter your 'card' or 'account number' details. If you are prompted to enter such details please contact us ASAP.
- When logged onto Internet Banking, do not leave your computer unattended as unauthorised people might conduct your accounts without permission. When you have finished with Internet Banking, always log out.
- Do not download any shared files or files from sites of untrusted origin.
- Ensure destinations of payee funds are confirmed before sending.
* Access method means any method we make available to users in order for users to give us authority to act on an instruction when using electronic equipment (including computer and telephone) to debit or credit an EFT account. For further information see our Terms and Conditions.
