Skip to Main Content

International Payments

Through our partnership with Convera, we’re able to help our customers send and receive money across international borders via telegraphic transfer.^ Get in touch with us in branch or on 13 13 86 today to arrange an international payment.

Arrange in branch International Payments

Foreign Cash

Through our partner Travelex, we’re able to offer over 50 foreign currencies, in denominations that suit you, so you can arrive like a local. Purchase online or in-branch today and lock in an exchange rate#. Effective 1 June 2026, Greater Bank will no longer be offering the Foreign Cash repurchase service. Affected customers can speak to branch staff or contact us on 13 13 86 to discuss alternative options.

Buy in Online Banking Foreign Cash

Cash Passport Platinum Mastercard

Purchase a re-loadable Cash Passport™ Platinum Mastercard® in any of our branches and safely and securely make purchases at millions of locations worldwide, anywhere Mastercard is accepted.ᴥ

Buy now Buy now Cash Passport™ Platinum Mastercard®

Turn your travel dreams into reality sooner with help from our calculators

Got a question about our Travel and International Services?

Our SWIFT code is ASLLAU2CGBS*

* We use Australian Settlements Limited (ASL) to process our incoming international transfers

If you’re heading abroad, letting us know is easy, and can be done in a number of ways.

The key reason for doing this is so that your travel plans don’t get interrupted by not having access to your money. Our fraud and security monitoring may pick up transactions in a foreign location that don’t match your usual spending habits, and inadvertently put a hold on your accounts.

Here’s how to let us know ahead of time of your travel plans:

  1. Online. Simply log into our app or online banking, and head to Manage > Security & access > Overseas trave notification. We’ll ask for the dates you intend tom travel, which countries you’ll be headed to, and which of your cards you intend to use while away.

  2. Over the phone. Give us a call on 13 13 86, and let one of our friendly staff know of your travel plans.

  3. In branch. Pop into your closest Greater Bank branch and have a quick chat with our team about your upcoming holiday itinerary.

While overseas, should you have any issues at all accessing your money, get in touch with us as soon as possible via your contact method of choice.

To arrange an outgoing International Payment, you can attend a branch or ring our Contact Centre on 13 13 86 between 8:00am - 6:00pm Monday to Friday, or 8:00am - 1:00pm Saturdays for further information.

Fees apply to all Telegraphic Transfers (outward International Payments*). Refer to our Travel and International Banking Services Schedule for full details.

View our Banking Terms and Conditions

* Please note that International Payments are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees, and payment delays, are out of our control.

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee.  Some currencies may take longer than others to process.

With our International Payments Service, you can send money to 200 countries and territories in over 130 currencies.

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.

You're able to order Foreign Cash# from Travelex through Greater Bank in the following ways:

  • In your nearest branch, or
  • Through Travelex's online portal which can be found via your online banking (refer to Products and Offers menu).

Buy in Online Banking

#Foreign cash: Fees and charges apply. Consider the Online Ordering Terms and Conditions before making a decision. Greater Bank acts as a distributor for the foreign cash exchange service, which is provided by Travelex Limited ABN 36 004 179 953 AFSL 222444. Greater Bank is not responsible for and does not guarantee this service. Amounts paid for foreign cash do not represent a deposit with, or any other liability of Greater Bank. Fees and charges may apply, please refer to the Travel and International Banking Services Schedule.

Cash Passport™ Platinum Mastercard can be used worldwide wherever the MasterCard Acceptance Mark is displayed.

This means you have access to your money from over 1.9 million ATMs and 31.4 million retailers around the globe.

You can also use Cash Passport™ Platinum Mastercard to shop securely online.

Buy now Buy now

When a Cash Passport™ Platinum Mastercard® is ordered, customers are given one card, with an option to purchase another for $5.

However, if the worst were to happen and both your Cash Passport™ Platinum Mastercard® are lost or stolen, it is best to contact Cash Passport™ Platinum Mastercard® immediately to notify them of your situation so they can act on your behalf accordingly, whether this means cancelling your lost card, arranging replacement funds, or forwarding you a new card.

You can contact Cash Passport™ Platinum Mastercard® directly via the following numbers:

We charge you a foreign currency conversion fee when you make a transaction in a foreign currency or in Australian Dollars:

  • outside of Australia
  • In Australia (for example, online) and the merchant or the financial institution processing the transaction is located outside of Australia.

Your account will be debited in Australian Dollars plus a Foreign Currency Conversion Fee. You’ll notice that these are listed out as separate items on your statement.

Conversion rates are set by Visa and can fluctuate until the transaction is debited to your account.

Transactions are converted from the Transaction currency to the Australian Dollar equivalent (or to United States Dollar then to the Australian Dollar equivalent), as at the date they are processed by Visa.

Both debit and credit transactions in foreign currencies are subject to international conversion rates.

All international transactions are listed on your statement in the currency of the transaction and the Australian Dollar equivalent.

Fees apply to all outward International Payments as outlined in our Financial Services Guide which can be viewed here.

So that we’re compliant with legislation, we’ve made a small change to the way Foreign Currency Conversion Fees appear on your Greater Bank statement.

Whereas, before, the Foreign Currency Conversion Fee was included in the purchase price of the foreign currency, the fee is now listed out as a separate item on your statement.

Got Any Questions?

If you have any questions please speak with our friendly branch staff or call our Contact Centre on 13 13 86.

More FAQs More FAQs

How we can help

More how-to guides More how-to guides Travel hub

Can't quite find what you're after?

Got a question?

Maybe you’re not alone. Our FAQs answer some of the more common banking questions we get asked.

Frequently asked questions

Drop into a branch

Our friendly staff are happy to help with all your banking needs. Find a location near you across NSW and South East QLD.

Find a branch

Get in touch

Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.

Call 13 13 86

ᴥGreater Bank has a distribution agreement with Mastercard Prepaid Management Services Australia Pty Ltd ABN 47 145 452 044, AFSL 386 837 (Mastercard) for the issue of the Cash Passport™ Platinum Mastercard® (Cash Passport). Mastercard arranges for the issue of the Cash Passport in conjunction with the issuer, EML Payment Solutions Limited (ABN 30 131 436 532, AFSL 404131. The Target Market Determination for this product can be located at www.cashpassport.com.au. If you purchase a Cash Passport from us, Greater Bank will receive commission, including a percentage of funds loaded onto the product. Ask us for more details or see our Website Disclosure Information before we provide you with services.

Mastercard® and the circles design are registered trademarks of Mastercard International Incorporated.

^Greater Bank has entered into contractual arrangements with Convera Australia Pty Ltd ABN 24 150 129 749 and AFSL 404092 (Convera) to assist it in fulfilling certain foreign exchange and payment services. The relationship relating to the services described is solely between you and Greater Bank. Fees and charges may apply, please refer to the Travel and International Banking Services Schedule.

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee.  Some currencies may take longer than others to process.

#Foreign cash: Fees and charges apply. Consider the Online Ordering Terms and Conditions before making a decision. Greater Bank acts as a distributor for the foreign cash exchange service, which is provided by Travelex Limited ABN 36 004 179 953 AFSL 222444. Greater Bank is not responsible for and does not guarantee this service. Amounts paid for foreign cash do not represent a deposit with, or any other liability of Greater Bank. Fees and charges may apply, please refer to the Travel and International Banking Services Schedule.