Personal

SMS and Email Alerts

The Greater’s SMS and Email alerts help you keep track of your money by automatically notifying you about activity on your accounts.


Setting up SMS and Email Alerts is easy

  • You can maintain these alerts using Internet Banking via the "Alerts" panel.
  • Call 1300 651 400
  • Visit your nearest branch

Setting up SMS and Email Alerts is easier than you think - check out our How-To guide below

Eight Alerts

The Greater offers a range of alerts for different account activity

  • Balance Alert – get the balance on your account either daily/weekly/fortnightly/monthly at 8:00am on your chosen day.*
  • High Balance Alert – when your account reaches a pre-determined amount.*
  • Low Balance Alert – when your account has fallen to a pre-determined limit.*
  • Deposit Alert – when a deposit is made into your account.*
  • Withdrawal Alert – when a withdrawal is made from your account.*
  • Direct Credit Alert – keep track of when your salary or any other regular payment by direct credit goes into your account.*
  • Cheque Dishonour Warning – you will be notified when funds are required in your account by 2:00pm in order for a cheque to be honoured. This alert is only sent via SMS#
  • Easypay transfers - You will be notified when funds are required in your account by 4:00pm in order for a nominated Easypay transfer to be made. You will receive a follow up notification should the transfer still not be made**

You can receive alerts on the following accounts:

Account Email Alerts SMS Alerts
Access Yes Yes
Ultimate Access Yes Yes
Retirement Plus Yes Yes
Bonus Saver Yes Yes
Cash Management Yes Yes
Line of Credit Yes Yes
Business Optimiser Yes Yes
Business Access Yes Yes
Business Line of Credit Yes Yes

Email alerts are free to all customers on all accounts.

If your account is a transaction fee free account SMS alerts are free except for Cheque Dishonour Alerts which are $10.00 per alert.

If your account is subject to transaction fees, SMS alerts are $0.20 per alert and $10.00 per Cheque Dishonour Alert.


*If no pre-determined limit is set, alerts will be received on all transactions made on the selected account. Transactions that occur after 11:00pm and before 06:00am will be sent at 08:00am the next day.

# If you don't deposit funds to cover the presenting cheque/s, we will apply a dishonour fee to your account in place of the corresponding notification fee. Our schedule of fees and charges are set out in our Terms and Conditions Part 2. To the extent permitted by law, we will not be liable for alerts sent by us to the contact numbers provided that you do not receive.

^ Some restrictions apply to Loan Accounts. For full details view our Terms and Conditions.

** To the extent permitted by law, we will not be liable for alerts sent by us to the contact numbers provided that you do not receive.