SMS and Email Alerts

The Greater’s SMS and Email alerts will help you to keep track of your money by automatically monitoring activity on your accounts.

Email alerts are free to all customers. If your account is a transaction fee free account SMS alerts (except for Cheque Dishonour Alerts) are also free. Otherwise SMS alerts are $0.20 per alert and Cheque Dishonour Alerts (sent only via SMS) are $10.00 per alert.

Seven Alerts

• Balance Alert – get the balance on your account either daily/weekly/fortnightly/monthly at 8:00am on your chosen day.*
• High Balance Alert – when your account reaches a pre-determined amount.*
• Low Balance Alert – when your account has fallen to a pre-determined limit.*
• Deposit Alert – when a deposit is made into your account.*
• Withdrawal Alert – when a withdrawal is made from your account.*
• Direct Credit Alert – keep track of when your salary or any other regular payment by direct credit goes into your account.*
• Cheque Dishonour Warning – you will be notified when funds are required in your account by 2:00pm in order for a cheque to be honoured.^#

* If no pre-determined limit is set, alerts will be received on all transactions made on the selected account. Transactions that occur after 11:00pm and before 06:00am will be sent at 08:00am the next day.

# If you don’t deposit funds to cover the presenting cheque/s, we will apply a dishonour fee to your account in place of the corresponding notification fee. Our schedule of fees and charges are set out in our Terms and Conditions Part 2. To the extent permitted by law, we will not be liable for alerts sent by us to the contact numbers provided that you do not receive.

^ Some restrictions apply to Loan Accounts. For full details view our Terms and Conditions.

You can receive alerts on the following accounts:

• Access
• Pensioner Plus
• Retirement Plus
• Bonus Saver
• Cash Management
• Line of Credit
• Business Optimiser
• Business Access
• Business Line of Credit

Setting up SMS and Email Alerts is easy

• Call 1300 651 400
• Visit your nearest branch
• You can maintain these alerts using Internet Banking via the "Alerts" panel.