The Greater wins Roy Morgan Customer Satisfaction Award

Australia’s most loved banking organisation, the Greater Building Society has received more recognition for its outstanding customer service.

The Greater took out Best Building Society in 2013 category at the Roy Morgan Customer Satisfaction Awards held in Melbourne last night.

The Greater won Roy Morgan’s monthly customer satisfaction monitor survey for Australia’s Best Building Society every single month in 2013.

Of all the banking organisations (including banks and credit unions) Roy Morgan Research reports on in its monthly customer satisfaction monitor, The Greater had the highest aggregated customer satisfaction score of 97.2% in the six months to September 2013.

The Greater’s CEO Don Magin said the award was a tribute to the Greater’s expert and friendly staff who treated customers like family.

“As we are customer owned, we put our profits back into providing better products and service to our customer rather than pleasing shareholders,” Mr Magin said.

The Greater is also the most awarded Australian building society in the Mozo People’s Choice Awards.

Media information: Craig Eardley on 0437 477 493.