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Here's how our hours are changing

As well as some of our hours changing over the June Long Weekend, we're also returning to our regular hours of operation across our branch network from Tuesday, June 9th onwards. We'll be continuing to ask you to adhere to social distancing procedures, and limiting the number of customers within our branches. We've put all the info you'll need in one place.


Our commitment to the community runs far deeper than simply providing quality banking solutions. We have a long history of supporting the people and communities that support us. It’s part of our DNA and something we’re extremely proud of.

We’re all experiencing challenging and unprecedented times as a result of COVID-19, which means our community support is more important than ever.

That’s why, with the help of our community and Charitable Foundation partners, we’re working to ensure our customers and the communities in which we operate remain connected and supported through this crisis.

Delivering this support though has presented us with some challenges. Social distancing means we’ve had to rethink the way we connect with our communities.

The solution?

This online hub that features content developed in conjunction with our partners to help you navigate through this COVID-19 journey. It includes a range of tools, resources and activities that focus on four important lifestyle pillars - physical health, mental health, nutrition and education.

This content will be updated regularly so make sure you keep checking in to see the latest info from our partners.

Together we are working to make our communities greater.

Video of the Week!

This week our featured video is from Nutrient Nation – consulting nutritionists to the Hunter Academy of Sport - and is all about forming healthy eating habits.

Habits are formed over time from performing repetitive tasks. There are hundreds of habits that we do automatically every day. Setting an alarm before bed every night, brushing your teeth every morning, going to training after school, and walking the dog are all habits.

When it comes to healthy eating, it can be harder to form habits that stick. Here are a few tips to help you change some of those habits at home!

Upcoming Activity


Greater Bank Virtual Fun Run

Partnering with RunNSW, the Greater Bank Virtual Fun Run gives participants of all ages, abilities and fitness levels the opportunity to test themselves against others in the community and across the state by covering 5km in your neighbourhood. Complete 5km anywhere, anytime between 22 - 28 June 2020 and upload your results to get your digital medal for completing the run. We’re also helping you get ready to run with our ‘Bank Your Kilometres’ training program. This 5-week program is tailored for beginner and intermediate runners, and designed by the elite runners and coaches from RunNSW.

Greater Bank and RunNSW

The Kindness Challenge

We’re looking for kindness heroes to help provide the kindness the world needs during this challenging time!

Many charitable organisations are doing it tough right now, unable to conduct their regular fundraising activities. Greater Charitable Foundation partner Ronald McDonald House Charities Northern NSW, has launched an initiative aimed at spreading a little kindness, while at the same time raising funds for vulnerable families with seriously ill children who have travelled far from home to get urgent medical care.

Register for the 30-day Kindness Challenge and perform 30 acts of kindness over a month that will brighten other people’s days as well as raise crucial funds to the services we provide families in need.

We're lending our support by matching the first $3,000 raised in support of these acts of kindness!


Want to know more or get involved?

Click Here

Other ways we're giving back to the community!

Messages of Thanks

Unprecedented times call for unprecedented thanks. We asked the community who you wanted to give a big thank you to as we come together to support each other. These messages are being showcased on billboards across regional NSW to thank those people who may have otherwise gone unnoticed by the wider community.

This initiative is a simple way for us to literally put up in lights those people who have conducted some incredibly important feats, which otherwise would have gone unnoticed by the wider community.

#hereshow we're helping spread messages of thanks from our customers

In order to spread a little hope and community spirit in such a time of disconnectedness, we decided to use our billboards to amplify our customers' messages of thanks for whatever they were grateful for.

Together, Not Alone

In this time of crisis and uncertainty, we’re all looking for a bit of good news. Together, Not Alone is an initiative of our creative partners at Out of the Square to help deliver some positivity across Newcastle, the Hunter Region and beyond. Through highlighting individuals and businesses who are adapting and evolving during this time, we hope to bring inspiration and practical advice to our customers.

We’re proud to support this initiative, in partnership with the Newcastle Herald, to deliver these stories over the coming weeks and months.