You'll shortly be receiving an email and SMS with your Online Banking username and temporary password. Upon your first login, you'll be prompted to choose a permanent password.
If you're opening a joint account, both account holders will receive a separate Online Banking username and password.
If you aren't ready to complete the account opening process now, that's okay. Your temporary password will be valid for 21 days, leaving you plenty of time to login and open your account.
If you have any questions about the account opening process, why not give our Customer Service Centre a call on 13 13 86 between the hours of 8:00am - 6:00pm Monday to Friday, and 8:00am - 1:00pm Saturdays AEST.
Maybe you’re not alone. Our FAQs answer some of the more common banking questions we get asked.
Our friendly staff are happy to help with all your banking needs. Find a location near you across NSW and South East QLD.
Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.