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Sorry! Your attempt to open an Ultimate Access Account was unsuccessful.

Unfortunately, it looks like you've been unable to open an Ultimate Access Account with us due to your having failed Identity Verification.

This may have been for a number of reasons, including if you have recently changed your details on one or more of your forms of identification.

You may still be able to open an account with us - here's how.

Keep your multiple forms of identification documentation handy.

Give one of our friendly customer service staff a call on 1300 651 400, or

Call 1300 651 400

Drop into your nearest branch to open an account.

Find a branch

How we can help

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Got a question?

Maybe you’re not alone. Our FAQs answer some of the more common banking questions we get asked.

Frequently asked questions

Drop into a branch

Our friendly staff are happy to help with all your banking needs. Find a location near you across NSW and South East QLD.

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Get in touch

Call us Monday to Friday 8:00am – 5:30pm and Saturdays 8:00am – 1:00pm AEST.

1300 651 400