Here's how to get the most out of your Access account

Activating your Greater Bank Card is easy and can be done in a number of ways

Mobile App

Most of our customers choose this option as it's the easiest

• Login to our Mobile App.
• Tap on 'Activate your card' on the top right-hand side of screen.
• Follow the prompts.

Online

• Simply Logon to Online Banking.
• Click Card Maintenance and select your account from the menu.
• Complete the security and verification procedures.

Phone

You can give us a call on 13 13 86 and one of our friendly staff can activate your card for you.

Branch

Drop into your nearest branch.

Pending transaction means the transfer of funds is still being processed.

• $2,500 is the daily withdrawal limit over the counter at Greater Bank branches.
• $5,000 is the daily limit for Osko by BPAYⓇ transactions in Online Banking.
• $1,500 is the daily withdrawal limit for ATM or eftpos transactions per card. Keep in mind, eftpos withdrawals are included in the daily withdrawal limit, unless you select to use Credit or Visa payWave.
• $25,000 is the daily Online Banking withdrawal limit per customer.

You have a number of options when paying for things online.

• When transferring money or paying bills, you can of course use online banking. Payments can be made using OSKO by BPAY, using a BSB and account number, or using BPAY.
• When making online purchases, you’re able to use your Greater Bank Visa card details, such as your card number, name, card expiry details and CVC number (located on the rear of your card). Just be sure that you’re always making purchases through secure websites. Learn more about this in our Security section.
• You also have the option to use Google Pay to make purchases online with participating retailers. Your details will remain securely stored and the transaction will take place as a Google Pay payment. If a secure purchasing website offers Google Pay payments, simply follow the prompts.
• You can also make online payments easy by registering for Click to Pay with Visa. This service allows you to securely store your card details so you don’t have to constantly remember them. 

Scheduled Payments (sometimes referred to as EasyPay) allow you to take the guesswork out of your regular payments. Within Online Banking, you’re able to create payments to other Greater Bank accounts, and to accounts with third-party financial institutions, and you’re also able to set these payments up so they’ll occur regularly according to your needs. Here’s How it’s done:

• Log into Online Banking or our App, click Transfer between my accounts or PayAnyone.
• Select the account you wish to transfer money from.
• Select the account you wish to transfer money to.
• Enter your amount in $AUD.
• Select the frequency of your payment. If it’s to be a one-off, just click ‘NOW’. If you want the payment to occur later, click ‘LATER’.
• Select whether you want to send the payment as an Osko (real time) payment or as a traditional transfer, which can take up to two business days.
• If you want the payment to be a one off, just select the start date of your payment, and a frequency of ‘ONCE’.
• If you want your payment to become a recurring payment, select the frequency of your payment (weekly, fortnightly, etc) and select a payment stop date (further notice or selected date)
• Click continue

If you’re processing a payment to a payee you’ve never used before, you’ll be prompted to enter your one-time SMS password, which will be sent to the mobile phone we have on file for you. If you do not receive a code, just give us a call on 13 13 86, and we’ll help in processing your payment.