Greater Bank Credit Cards offer the security and simplicity of the Visa network.
Need to access an increased limit on your Greater Bank Visa Credit Card? No problem.
You can apply for an increase through Online Banking, or by attending a branch.
Need the limit decreased on your Greater Bank Visa Credit Card? We can help with that!
Request a decrease online below, or through Online Banking, our Mobile App, or in any of our branches.
Want to close your Greater Bank Visa Credit Card? Here's how.
Request a card closure online below, or through Online Banking, our Mobile App, or in any of our branches.
Activating your Greater Bank Card is easy and can be done in a number of ways
Most of our customers choose this option as it's the easiest
Drop into your nearest branch
Yes, you can change your PIN via Greater Bank's Online Banking, Mobile App or ATM network by selecting the PIN Change option.
If changing your PIN via the ATM Network you must know your current PIN to be able to change it.
You should ensure that only you know your PIN and be mindful when choosing a new PIN. i.e. avoid a PIN that contains repeating digits such as 9999, or digits in a sequence such as 1234 or numbers that represent information others may know about you such as birthday, year of birth or address.
Whether your card has been lost or stolen, or it is simply a little worse for wear, you need to get in touch with Greater Bank as soon as possible to organise a replacement.
You can apply for a limit increase in a number of ways:
As soon as you realise your card is missing it’s important to either lock, block or cancel your credit card.
You can do this easily via the Greater Bank App, Online Banking or online.
You can also call our Contact Centre on 13 13 86 during business hours or visit any of our branches.
It is a good idea to regularly review your monthly transaction on your statement. We are here to help if you want to dispute a transaction.
If you’ve been issued with another card make sure you update any regular bill payments you might have set up.
Some standard ones are Netflix, Spotify, Apple accounts, Phone, Gas and Electricity.
There are many ways to close your credit card.
You can request a card closure using the online form, or visit us in any of our branches.
You can also close your card through Online Banking, or our Mobile App.
Maybe you’re not alone. Our FAQs answer some of the more common banking questions we get asked.
Our friendly staff are happy to help with all your banking needs. Find a location near you across NSW and South East QLD.
Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.
*Conditions, fees and charges apply to all loans. Subject to meeting Greater Bank's lending criteria.
Greater Bank, part of Newcastle Greater Mutual Group Ltd ACN 087 651 992 Australian Financial Services Licence/Australian credit licence 238273
View our Credit Card Conditions of Use, Credit Card Key Fact Sheet and interest rates for further details.
Android, Google Wallet and Google Pay are trademarks of Google LLC. Read the Google Pay Terms and Conditions.
Pay ID™ is a trademark of NPP Australia Limited ABN 68 601 428 737. Osko by BPAY® and BPAY® are registered to BPAY Pty Ltd ABN 69 079 137 518. You should review the terms and conditions and consider whether the Osko and Pay ID service is appropriate for your personal circumstances.
