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Get the most out of your Retirement Plus account

Thanks for opening a Retirement Plus account. You're going to love that your new account is designed to keep your money working for you.

Here's how to keep your money working for you

Tap and go

'Tap and go' for purchases instore and shop online worldwide using the Visa global network. Visa Secure* provides an added layer of security to ensure that only you can use your Visa card to make purchases online.

Learn more

Set up a PayID

Learn how to send and recieve money in real time using your email address or mobile number by setting up a PayID.

Learn how

Make the switch

It's easy to switch regular scheduled payments into your new account, learn how.

Learn how

Set up alerts

Use Online Banking to set up SMS and Email Alerts to keep track of your money^

Learn how

Got a question about our Retirement Plus Account?

Activating your Greater Bank Card is easy and can be done in a number of ways

Mobile App

Most of our customers choose this option as it's the easiest

  • Login to our Mobile App.
  • Tap on 'Activate your card' on the top right-hand side of screen.
  • Follow the prompts.


  • Simply Logon to Online Banking.
  • Click Card Maintenance and select your account from the menu.
  • Complete the security and verification procedures.


Call The Greater Bank Phone Banking Service on 1300 363 536 and follow the prompts.


Drop into your nearest branch.

Most Visa cards are now capable of using payWave. This is because they have been embedded with microchip technology that allow users to pay for goods and services by just holding the microchip on their card to the merchant terminal.

Pending transaction means the transfer of funds is still being processed.

You have a number of options when paying for things online.

  • When transferring money or paying bills, you can of course use online banking. Payments can be made using OSKO by BPAY, using a BSB and account number, or using BPAY.
  • When making online purchases, you’re able to use your Greater Bank Visa card details, such as your card number, name, card expiry details and CVC number (located on the rear of your card). Just be sure that you’re always making purchases through secure websites. Learn more about this in our Security section.
  • You also have the option to use Google Pay to make purchases online with participating retailers. Your details will remain securely stored and the transaction will take place as a Google Pay payment. If a secure purchasing website offers Google Pay payments, simply follow the prompts.
  • You can also make online payments easy by registering for Click to Pay with Visa. This service allows you to securely store your card details so you don’t have to remember your card details constantly. Find out more about Click to Pay with Visa here.

You have a number of options when paying for things in-store.

  • Of course, cash is always an option for payments, and you can use your Greater Bank Visa card at any Greater Bank or major bank ATM Australia-wide to withdraw cash fee-free. Find an ATM near you here.
  • To make an EFTPOS purchase by swiping or inserting your Visa card, simply verify the purchase amount on the EFTPOS terminal, swipe or insert your card, select the account you’d like to use funds from, enter your PIN, and that’s it.
  • To make in-store purchases using contactless card technology, simply verify the purchase amount on the EFTPOS terminal and hold your card within 2cm of the terminal. Wait for the terminal to beep and verify that the transaction has been completed. In some instances you may be asked to enter your card PIN.
  • In-store purchases can also now be made using your smartphone or wearable device digital wallet. Greater Bank Visa card holders are able to upload their card details and use Google Pay at EFTPOS terminals Australia-wide. To do this, simply verify the purchase amount on the EFTPOS terminal and hold your phone or smart-device within 2cm of the terminal and wait for the beep. This will signal that the transaction has been completed.

Here when you need us

Get in touch

Call us Monday to Friday
8:00am to 5:30pm
Saturday 8:00am to 1:00pm AEST

Call 1300 651 400

Drop into branch

Find your nearest branch or ATM using our locator

Find a branch

Send us a DM

Use Facebook Messenger to get in touch when it suits you.

Message us

*Visa Secure (formally known as Verified by Visa) adds an extra layer of security when you shop online with participating retailers. Please see our website for more details or you can read more information about Visa Secure on Visa's website

^Email Alerts are free to all customers on all accounts. SMS Alerts (inlcuding Direct Debit SMS) are $0.20 per alert. You must be 55 years or older to open a Retirement Plus account.

This information is general only. You should consider the appropriateness of the information and our products to your circumstances before proceeding. Terms and conditions apply.