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Can I hold or delete a scheduled payment I have set up?

Can I hold or delete a scheduled payment I have set up?

You can hold or delete a scheduled payment prior to 10:30am on the scheduled payment date. Please note that for any scheduled payment that falls on a Public Holiday or non-business day, this scheduled payment will process on the business day before.

  1. If accessing Online Banking via a desktop/browser, select ‘Scheduled Payments’ from the menu on the left. If using our mobile app, select ‘More’ > ‘Scheduled Payments’.
  2. Click on the orange arrow to the right of the payment that you wish to hold or delete
  3. If holding the payment, select ‘Edit’, change the next payment date, select ‘Save’ and then ‘Confirm’
  4. If deleting the payment, select ‘Delete’ and then ‘Delete’ in the pop up box