Can I hold or delete a scheduled payment I have set up?
You can hold or delete a scheduled payment prior to 10:30am on the scheduled payment date. Please note that for any scheduled payment that falls on a Public Holiday or non-business day, this scheduled payment will process on the business day before.
- If accessing Online Banking via a desktop/browser, select ‘Scheduled Payments’ from the menu on the left. If using our mobile app, select ‘More’ > ‘Scheduled Payments’.
- Click on the orange arrow to the right of the payment that you wish to hold or delete
- If holding the payment, select ‘Edit’, change the next payment date, select ‘Save’ and then ‘Confirm’
- If deleting the payment, select ‘Delete’ and then ‘Delete’ in the pop up box