Skip to Main Content

What happens if I can't log on using my 4 digit access code?

What happens if I can't log on using my 4 digit access code?

Chances are you've simply entered your code incorrectly too many times and need to be re-verified.

The best course of action if you can't access Online Banking using your 4 digit access code is to give our customer service team a call on 13 13 86, Mon-Fri 8am-6pm, and Sat 8am-1pm.

You may also be after answers to...

We're here to help

Got a question?

Check out our extensive FAQ section.

View FAQs

Drop in

Find your nearest Branch or ATM

Branch and ATM Locator

Get in touch

Call us Monday to Friday
8:00am to 6:00pm
and
Saturday 8:00am to 1:00pm AEST

Call 13 13 86