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I want to check if my disputed transaction has been resolved yet

I want to check if my disputed transaction has been resolved yet

To check if your disputed transaction has been resolved, you can call us on 1300 651 400 during our Contact Centre hours of operation (Monday to Friday 8.00am - 5.30pm and Saturday 8.00am - 1.00pm) and a friendly staff member will be able to assist you.

Alternatively, you can send Greater Bank a secure mail from within Online Banking, requesting an update on your dispute. We’ll reply via secure mail. We do also post you a letter to advise once your dispute has been resolved.