Skip to Main Content

Can I switch my PayID between banks?

Can I switch my PayID between banks?

Yes, you will be able to port (transfer) your PayID to other banks.

You can do this under PayID Management (via Services in the Mobile App) online. Business customers will need to call our Contact Centre on 13 13 86 to manage their PayID.

Once you opt to transfer your PayID from Greater Bank, you’ll have 14 days to complete the transfer by registering your PayID elsewhere.

While your PayID is transferable, you can still receive payments to it and they’ll be deposited into your linked account.

If you don’t register it with another financial institution within 14 days the PayID will go back to Active.

You may also be after answers to...

We're here to help

Got a question?

Check out our extensive FAQ section.

View FAQs

Drop in

Find your nearest Branch or ATM

Branch and ATM Locator

Get in touch

Call us Monday to Friday
8:00am to 6:00pm
and
Saturday 8:00am to 1:00pm AEST

Call 13 13 86