What to do if you want to question a transaction

What to do if you want to question a transaction

We are here to help if you want to dispute a transaction.

If you are worried that your card has been compromised please cancel or put a stop on your account via the ‘Card Management’ tab in Online Banking or call our Contract Centre on 13 13 86.

Outside of business hours call 1300 731 144.

To investigate a disputed transaction please call our Contact Centre on 13 13 86 during business hours or send us a secure mail via your Online Banking.