I want to check if my disputed transaction has been resolved yet
To check if your disputed transaction has been resolved , you can call us on 1300 651 400 during our Contact Centre hours of operation (Monday to Friday 8.00am - 5.30pm and Saturday 8.00am - 1.00pm) and a friendly staff member will be able to assist you.
Alternatively you can send Greater Bank a secure mail from within Online Banking or our App, requesting an update on your dispute. We’ll reply via secure mail. We do also post you a letter to advise once your dispute has been resolved.