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Always be alert to scams. If an offer seems too good to be true it usually is too good to be true.

- Be aware of scams, such as spam emails, chain letters and people claiming to be representatives of government departments, financial institutions or other businesses.

- Do not give your name, bank account details, copies of your passport, birth certificate or any other personal details to anyone other than for legitimate purposes.

- Be suspicious of any emails, letters or phone calls you receive from Australia or overseas saying you have won a prize or asking you to forward sums of money in return for more money.

- Customers should also be alert to sophisticated investment scams designed to take their retirement savings. Well-organised criminals claiming to be investment brokers generally make contact with victims by phone. 

- For the most up to date information on the latest internet-based scams click here.