I found my lost card
If you’ve found a card which you had previously reported as lost, firstly – that’s great luck!
In terms of your next steps, it’s as easy as letting us know via your method of choice that your card is back in safe hands
- If you have used our Mobile App to lock your card, you can simply log back into the app and unlock the card and continue to use it.
- If you have reported the card lost via another method (over the phone, in branch or via secure mail within online banking) simply give us a call on 13 13 86 to report it found
If you’ve already ordered a new card after reporting one lost, you may have to wait until your new card arrives in order to continue making eftpos and ATM transactions.