If you haven’t already heard, to celebrate our 75th anniversary, we’re planting 75,000 trees to help the communities we call home grow greater together. Being customer-owned, we’ve always focussed on how we can make life greater for the 270,000 Australians who bank with us while ensuring that we can make our local communities stronger by investing our profits in the things we all care deeply about.

Our commitment to environmental awareness hasn’t just begun in our 75th year. Over the last 5 years, one of the ways we’ve been reducing our environmental impact as an organisation is by encouraging customers to transition from traditional paper communications to paperless banking. Our hope, by doing this, was that we could reduce the amount of paper we use as a business, and thereby reduce our carbon footprint.

Since this initiative began, we’re proud to say we’ve completed the transition of over 387,000 customer accounts from paper delivery to online bank statements. This translates to a saving of over 11.6 million pieces of paper, or an equivalent of 144 mature full-grown trees.

Through asking our customers to commit to such a small change, we’ve achieved something extraordinary, and we’re not stopping here.
Find out more about our plan to plant 75,000 trees this year, and explore the impact these plantings will have on our environment.

We want our customers to be able to take advantage of the full range of features our Mobile Banking service offers.

With this in mind, we’ve put together some handy hints and tips based on the questions we get asked most around using our Apps.