Get the most out of your Retirement Plus account
Thanks for opening a Retirement Plus account. You're going to love that your new account is designed to keep your money working for you.
Retirement Plus - Greater Bank
Here's how to keep your money working for you
Tap and go
'Tap and go' for purchases instore and shop online worldwide using the Visa global network. Visa Secure# provides an added layer of security to ensure that only you can use your Visa card to make purchases online.
Set up a PayID®
Learn how to send and recieve money in real time using your email address or mobile number by setting up a PayID.
Make the switch
It's easy to switch regular scheduled payments into your new account, learn how.
Set up alerts
Use Online Banking to set up SMS and Email Alerts to keep track of your money+
Tools and support
Activating your Greater Bank Card is easy and can be done in a number of ways.
App
Most of our customers choose this option as it's the easiest
- Login to our mobile app
- Tap on 'Activate your card' on the top right hand side of screen
- Follow the prompts.
Online banking
- Simply log on to online banking
- Click 'Card Maintenance' and select your account from the menu
- Complete the security and verification procedures.
Phone
You can give us a call on 13 13 86 and one of our friendly staff can activate your card for you.
Branch
Drop into your nearest branch.
Account terms, conditions, fees and charges apply.
Have you noticed a difference between your account balance and your available funds?
The difference may be due to a pending transaction.
Payments, cash withdrawals or deposits can sometimes appear as pending on your account until the transaction is fully processed.
This can cause some confusion as you may think that a payment hasn’t been successful, or you might have been charged for something twice.
If you want to know how much money you have available in your account look at your available funds.
You have a number of options when paying for things online.
- When transferring money or paying bills, you can of course use online banking. Payments can be made using Osko® by BPAY®, using a BSB and account number, or using BPAY.
- When making online purchases, you’re able to use your Greater Bank Visa card details, such as your card number, name, card expiry details and CVC number (located on the rear of your card). Just be sure that you’re always making purchases through secure websites. Learn more about this in our Security section.
- You also have the option to use Google Pay to make purchases online with participating retailers. Your details will remain securely stored and the transaction will take place as a Google Pay payment. If a secure purchasing website offers Google Pay payments, simply follow the prompts.
- You can also make online payments easy by registering for Click to Pay with Visa. This service allows you to securely store your card details so you don’t have to constantly remember them.
Osko and BPAY are registered to BPAY Pty Ltd ABN 69 079 137 518. You should review the relevant payment facility terms and conditions available on our website before deciding whether a service is appropriate for your personal circumstances.
Google Pay Terms of Use.
Google, Google Pay, Android, Google Wallet, Google Play and the Google Play logo are trademarks of Google LLC.
You have a number of options when paying for things in-store.
- Of course, cash is always an option for payments, and you can use your Greater Bank Visa card at any Greater Bank or major bank ATM Australia-wide to withdraw cash. Find an ATM near you here.
- To make an eftpos purchase by swiping or inserting your Visa card, simply verify the purchase amount on the eftpos terminal, swipe or insert your card, select the account you’d like to use funds from, enter your PIN, and that’s it.
- To make in-store purchases using contactless card technology, simply verify the purchase amount on the eftpos terminal and hold your card within 2cm of the terminal. Wait for the terminal to beep and verify that the transaction has been completed. In some instances you may be asked to enter your card PIN.
- In-store purchases can also now be made using your smartphone or wearable device digital wallet. Greater Bank Visa card holders are able to upload their card details and use Apple Pay or Google PayTM at eftpos terminals Australia-wide. To do this, simply verify the purchase amount on the eftpos terminal and hold your phone or smart-device within 2cm of the terminal and wait for the beep. This will signal that the transaction has been completed.
Google Pay Terms of Use.
Google, Google Pay, Android, Google Wallet, Google Play and the Google Play logo are trademarks of Google LLC.
Apple Pay Terms of Use.
Apple, the Apple logo, Apple Pay, Apple Wallet, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. For a list of compatible Apple Pay devices, see support.apple.com/en-us/HT208531
The easiest way to access your statement is through our app or online banking.
App
- Go to Manage > Accounts > Statements
Online banking
- Log on to online banking and click on ‘Manage’ on the left of screen if accessing online banking via a desktop/browser and navigating down to Accounts and select ‘Statements’.
Next, select the required account and then select the year you are wanting the statement from.
Then, click ‘view’ on the right of screen next to the required statement to access a PDF version. You can now save or print this file for use.
You can also view Financial Year Interest information by selecting the required account from the home screen and then selecting ‘Details’.
Alternatively, you can call 13 13 86 and request a statement be mailed to you at any time (a fee may apply).
Looking for an interim statement? See how to access one here.
Greater access
Opening a Retirement Plus account gives you access to over 10,000 free ATMsΔ – including Greater Bank and Newcastle Permanent ATMs, as well as those of the major banks.
Here when you need us
Get in touch
Call us Monday to Friday
8:00am to 6:00pm
and
Saturday 8:00am to 1:00pm AEST
Account terms, conditions, fees and charges apply.
You must be aged 55 or over to open a Retirement Plus account.
Interest is calculated daily, paid monthly. Strata interest applies to this account. This means that different rates of interest apply to different parts of your account balance. Interest is paid into your account on the last day of each month.
ΔNo ATM fees apply when you use your Greater Bank Visa debit card at a Greater Bank, Newcastle Permanent, ANZ, CommBank, NAB or Westpac ATM to withdraw cash or check your balance within Australia.
#Visa Secure (formally known as Verified by Visa) adds an extra layer of security when you shop online with participating retailers. Please see our website for more details or you can read more information about Visa Secure on Visa's website.
+SMS (including Direct Debit SMS) are $0.20 per alert.
PayID and PayTo are registered trademarks of NPP Australia Limited.