About Us

Maybe you’re after a banking organisation that can offer you great value products and convenient services? Perhaps you’re after someone to manage your money who is capable of making you feel like a person instead of a number? Do you want to know you’re banking with a financial institution that is interested in fostering local communities? Or maybe you’re just after an expert who can give you the right advice.

Making Life Greater means being all of these things for our customers. We do it all day, every day, without ever breaking a sweat.

A Greater Way of Banking

So, what is customer owned banking?

Banking and financial services to help make your life Greater

  • Our profits are reinvested into our business in order to provide better value products and services, and we foster the communities in which we operate.

  • Is this the sort of thinking your current bank is capable of? If not, why not see how we can Make Life Greater for you.


Reasons for choosing The Greater

  1. Experts in financial services

    We’ve been helping the people of NSW and South East QLD with their banking needs for over 70 years, and we’ve built a reputation for being in the know.

  2. Safety, strength and security

    With over 250,000 customers and over $5 billion in assets under management, we’re on the right track to help our customers for generations to come.

  3. Convenient access to your money

    If access to over 3,500 ATMS and the largest branch network of any Australian Building Society isn’t enough, you can do your banking whenever and wherever you wish, using our Internet and Phone Banking and Mobile Apps.

  4. Award-winning customer service

    As long as you keep loving what we do, we’ll keep doing what we love. Our friendly staff are consistently recognised for their genuine, caring service. See more on our awards here.

  5. Support for your community

    The Greater is able to allocate a certain percentage of its annual profits towards supporting causes and organisations that improve life outcomes in the communities we call home.

Mutuality, Strength and Security

We are also a member the Customer Owned Banking Association and comply with the Customer Owned Banking Code of Practice. This code gives our customers the confidence of knowing they are covered by an industry commitment to fair and responsible banking. For further information about the Customer Owned Banking Code of Practice, go to the Customer Owned Banking Association website at customerownedbanking.asn.au.

The Code Compliance Committee (CCC) was established to ensure that Mutuals subscribing to the Code of Practice meet standards of good practice. The CCC investigates complaints that the Code has been breached and monitors Mutuals’ compliance with the Code through compliance activities such as mystery shopping, surveys and compliance visits. For more information about the CCC and their responsibilities, go to the CCC website cccmutuals.org.au

  • Newcastle and Hunter Rugby Union

    Every winter dawns with fresh promise for the ten teams who battle out one of the toughest rugby union competitions in the country, and we love being on board for the ride.

  • Grassroots Netball

    We're thrilled to be on board as sponsor of 28 netball associations across NSW. We love helping out local Netball as it fosters the growth of future champions.

  • KidzWish Greater Giving Tree

    The Greater likes to make everyone’s financial dreams come true. With this in mind, we’ve partnered with KidzWish to create the Greater Giving Tree at Stockland Shellharbour.

  • Greater Fun Run Series

    We're thrilled to hit the road with RunNSW in bringing you The Greater Fun Run Series. 9 fantastic events across 2015, designed to encourage healthy lifestyle choices and community spirit in the places we call home.

  • Mingara's Christmas Under The Stars

    The Greater likes to make sure that our communities have fun while they also reach financial dreams. Because of this, we’re proud to be a long-term supporter of Mingara Christmas Under the Stars.

  • Hunter Academy of Sport

    The Greater is a long-term sponsor of HAoS, including the annual Hunter Track Classic. Bringing the best out of the region’s up-and-coming athletes is a cause we love being a part of.

  • BackTrack

    BackTrack is an organisation based in Armidale, New South Wales that has taken on the challenge of aiding young people who’ve lost their way in the community.

  • Central Coast Academy of Sport

    The Central Coast has always been a fertile breeding ground for future Olympians and sporting greats, and we hope our support can ensure the Academy keeps rolling out future champions.

  • Hunter Track Classic

    The Greater eagerly awaits each January, when the very best Australian athletes converge on The Hunter to vie for supremacy. In an effort to nurture the stars of tomorrow, we're honoured to present the 'Greater Hunter's Fastest Kid' race, encouraging young people of all abilities to get active and get involved.

  • Merewether Surfboard Club

    The Greater is thrilled to join forces with Merewether Surfboard Club supporting the overall development of their juniors so that they become better surfers and therefore represent the Club at their best.

  • Hunter District Cycling Club

    For over 50 years this Hunter institution has been a home for cycling lovers of all ages and skill levels. We’re proud to be able to help such an esteemed local club with our support.

  • Italian Film Festival

    The Italian Film Festival, although only five years young, is already a Newcastle institution for European film and culture. The Greater is proud to support the festival which allows Novocastrians the opportunity to experience all that is wonderful about Italy, including film, food and pastimes.