About Us

Maybe you’re after a banking organisation that can offer you great value products and convenient services? Perhaps you’re after someone to manage your money who is capable of making you feel like a person instead of a number? Do you want to know you’re banking with a financial institution that is interested in fostering local communities? Or maybe you’re just after an expert who can give you the right advice.

Making Life Greater means being all of these things for our customers. We do it all day, every day, without ever breaking a sweat.

A Greater Way of Banking

So, what is customer owned banking?

A Little About Us

  • We've been around since 1945
  • We help over 250,000 customers
  • Largest branch network of any Australian Building Society
  • We provide access to over 3000 ATMs nationwide
  • We manage assets topping $5 billion
  • We've got over 700 friendly, helpful staff


Reasons for choosing The Greater

  1. Experts in financial services

    We’ve been helping the people of NSW and South East QLD with their banking needs for over 70 years, and we’ve built a reputation for being in the know.

  2. Safety, strength and security

    With over 250,000 customers and over $5 billion in assets under management, we’re on the right track to help our customers for generations to come.

  3. Convenient access to your money

    If access to over 3,000 ATMS and the largest branch network of any Australian Building Society isn’t enough, you can do your banking whenever and wherever you wish, using our Internet and Phone Banking and Mobile Apps.

  4. Award-winning customer service

    As long as you keep loving what we do, we’ll keep doing what we love. Our friendly staff are consistently recognised for their genuine, caring service. See more on our awards here.

  5. Support for your community

    The Greater is able to allocate a certain percentage of its annual profits towards supporting causes and organisations that improve life outcomes in the communities we call home.

Mutuality, Strength and Security

We are also a member the Customer Owned Banking Association and comply with the Customer Owned Banking Code of Practice. This code gives our customers the confidence of knowing they are covered by an industry commitment to fair and responsible banking. For further information about the Customer Owned Banking Code of Practice, go to the Customer Owned Banking Association website at customerownedbanking.asn.au.

The Code Compliance Committee (CCC) was established to ensure that Mutuals subscribing to the Code of Practice meet standards of good practice. The CCC investigates complaints that the Code has been breached and monitors Mutuals’ compliance with the Code through compliance activities such as mystery shopping, surveys and compliance visits. For more information about the CCC and their responsibilities, go to the CCC website cccmutuals.org.au

Banking and financial services to help make your life Greater

  • Our profits are reinvested into our business in order to provide better value products and services, and we foster the communities in which we operate.

  • Is this the sort of thinking your current bank is capable of? If not, why not see how we can Make Life Greater for you.