How do I provide feedback?
You can contact us to raise your compliment, complaint or feedback using any of the following:
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App/Online Banking: log in and send us a secure message.
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Phone: 13 13 86
Open 8am – 6pm Monday to Friday, 8am – 1pm Saturday. -
From overseas: +61 2 4921 9111
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Post: Customer Relations
PO Box 173 HAMILTON NSW 2303 -
In person: Visit your nearest Greater Bank branch. Locate your nearest branch here or call 13 13 86.
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Email: customervoice@greater.com.au
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Online: By using our complaints form here.