I still bank with you, but the only open account I have is a joint account. Will the payment go there?

I still bank with you, but the only open account I have is a joint account. Will the payment go there?

If the impacted loan has been closed and was in your name only, we will not automatically credit the payment. You will need to provide payment instructions by calling us on 13 13 86, or we will issue a cheque.