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I got a ‘One Time Password’ for an existing payee – why?

I got a ‘One Time Password’ for an existing payee – why?

Using a PayID, if you’ve attempted to pay someone whose account details (BSB and Account Number) you’ve previously saved in online banking, you may receive a ‘One Time Password’.

This measure is in place as the attempt to transfer funds to your payee using the new method of PayID constitutes a new payee within online banking.

This is simply an added security measure and is not cause for alarm.

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