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Doing your banking this October Long Weekend

For Greater Bank customers, managing your money this October Long Weekend is a breeze. Here's all the information you'll need.

Our branch and contact centre (service and lending) opening hours
  • Friday October 1 – OPEN
  • Saturday October 2 – Branches CLOSED | Contact Centre OPEN
  • Sunday October 3 – CLOSED
  • Monday October 4 (Labour Day in NSW/ACT and Queen’s Birthday in QLD) – CLOSED
  • Tuesday October 5 - OPEN

Please note, our branches are operating under temporarily reduced opening hours due to the COVID-19 pandemic. To view our current branch hours, please visit our COVID-19 update page here.

Scheduled Payments

If you have payments scheduled on Saturday, October 2, Sunday, October 3 or Monday, October 4 (Labour Day in NSW/ACT and Queen’s Birthday in QLD), please be aware that funds will be debited from your account on Friday, October 1. In order to ensure these payments are completed, please ensure your account is funded as of Friday, October 1.

Online Banking & Mobile App

Greater Bank customers can access their money around the clock via Online Banking, or by downloading the latest version of our Mobile App for iOS and Android devices.

Scheduled Maintenance

There is no maintenance scheduled over the October Long Weekend. If you encounter any issues accessing your money through our Online Banking or Mobile App, please let us know on 13 13 86, or via Facebook Messenger.

Lost or stolen card?

Don't wait – lock your card anytime in our app, or get in touch ASAP on 13 13 86.

Fraud Prevention

If at any time you suspect fraudulent activity on your account, please email us at

From all of us at Greater Bank, we hope you enjoy your long weekend! Please remember to follow all public health directives from NSW Health and QLD Health, and stay safe.

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Call us Monday to Friday
8:00am to 6:00pm
Saturday 8:00am to 1:00pm AEST

Call 13 13 86

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