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Banking made greater this Australia Day

We know that you want to stay focused on the good stuff, so here's how to do your banking with us this Australia Day public holiday.

Scheduled Payments

  • If you have payments scheduled for Wednesday, January 26 (Australia Day public holiday), you'll need to ensure your designated account is funded for these payments on Tuesday, January 25.

Our opening hours

Date Branch opening hours Contact Centre opening hours
Tuesday 25/1/22 9:00am - 5:00pm 8:00am - 5:00pm
Wednesday 26/1/22 (Australia Day public holiday) Closed Closed
Thursday 27/1/22 9:00am - 5:00pm 8:00am - 5:00pm

Staying safe - COVID-19

We'll continue to provide updates via social media regarding any change to our branch activity due to the pandemic. Our current requirements for customers attending branches can be found via the link below, and we ask everyone to adhere to the current NSW Health and QLD Health guidelines to ensure ongoing customer and staff safety.

COVID-19 information centre

Bank around the clock online

Don't forget - if you'd prefer to bank online, you can do so around the clock via online banking or our award-winning app

Scheduled Maintenance

There is no maintenance scheduled on the Australia Day public holiday.

If you encounter any issues accessing your money through our online banking or app, please let us know on 13 13 86, or via Facebook Messenger.

Mobile Wallets

Whether you're taking the family out to lunch, meeting friends for catch-up drinks or shopping online at participating retailers, our range of Mobile Wallets make payments easier. If you haven't set up your Greater Bank card for Apple Pay or Google Pay payments, there's never been a better time.

Lost or stolen card?

Don't wait – lock your card anytime in our app, or get in touch ASAP on 13 13 86.

Fraud prevention

If at any time you suspect fraudulent activity on your account, please email us at

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.

Android and Google Pay are trademarks of Google LLC. Read the Google Pay Terms and Conditions.

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Get in touch

Call us Monday to Friday
8:00am to 6:00pm
Saturday 8:00am to 1:00pm AEST

Call 13 13 86

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