We know that you want to stay focused on the good stuff, so here's how to do your banking with us this Australia Day public holiday.
- If you have payments scheduled for Wednesday, January 26 (Australia Day public holiday), you'll need to ensure your designated account is funded for these payments on Tuesday, January 25.
Our opening hours
|Date||Branch opening hours||Contact Centre opening hours|
|Tuesday 25/1/22||9:00am - 5:00pm||8:00am - 5:00pm|
|Wednesday 26/1/22 (Australia Day public holiday)||Closed||Closed|
|Thursday 27/1/22||9:00am - 5:00pm||8:00am - 5:00pm|
Staying safe - COVID-19
We'll continue to provide updates via social media regarding any change to our branch activity due to the pandemic. Our current requirements for customers attending branches can be found via the link below, and we ask everyone to adhere to the current NSW Health and QLD Health guidelines to ensure ongoing customer and staff safety.
Bank around the clock online
There is no maintenance scheduled on the Australia Day public holiday.
If you encounter any issues accessing your money through our online banking or app, please let us know on 13 13 86, or via Facebook Messenger.
Whether you're taking the family out to lunch, meeting friends for catch-up drinks or shopping online at participating retailers, our range of Mobile Wallets make payments easier. If you haven't set up your Greater Bank card for Apple Pay or Google Pay payments, there's never been a better time.
Lost or stolen card?
If at any time you suspect fraudulent activity on your account, please email us at firstname.lastname@example.org.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.
Android and Google Pay are trademarks of Google LLC. Read the Google Pay Terms and Conditions.