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Greater Bank Pay with Visa 2025 Promotion

Schedule to Terms and Conditions

 

Promotion name

“Greater Bank Pay with Visa 2025” Promotion

Promoter

Greater Bank, part of Newcastle Greater Mutual Group Ltd (‘Greater Bank’ or ‘NGM Group’) ACN 087 651 992 AFSL/Australian credit licence 238273

307 King Street, Newcastle West NSW 2302

Phone 13 13 86   greater.com.au

Authority number

NSW: TP/01287

Promotion period

Start date: Monday 1 September 2025

End date: Sunday 30 November 2025

Eligible entrants

Entry is open to individuals who meet all of the following criteria:

  • Customers of Greater Bank who receive an invitation to participate in the Promotion directly from Greater Bank via email;
  • Are aged 18 years or over; and
  • Are resident of NSW or Queensland.

Business or non-individual entity customers and employees and officers of the Promoter are ineligible to enter.

How to enter

To automatically enter the Promotion, an Eligible entrant must make an Eligible Visa purchase during the Promotion period.

Eligible entrants will receive one entry for each monthly Prize draw for each Eligible Visa purchase made during that month.

An Eligible Visa purchase must meet all of the following criteria:

  • A purchase with a value of at least $20 (AUD) made using the Visa Debit card issued on the Eligible entrant’s Greater Bank Access account/s (account/s must have been opened prior to 11 September 2025.)
  • A purchase involves using a merchant terminal where credit is selected or using tap and go/ contactless where the transaction is processed on the Visa network; online purchases via a merchant’s website/ app; or scheduled payments using the Visa card details.

Maximum number of entries permitted

There is no limit on the number of entries available to an Eligible entrant.

Prizes

There is one (1) prize to be awarded per monthly Prize draw, over three (3) monthly draws.

Each prize consists of a $1,000 cash payment.

The payment will be paid by electronic transfer by the Promoter to the winner’s nominated bank account.

An entrant can win a maximum of one (1) prize in each monthly Prize draw, however they can win in multiple months. No bonus prizes will be awarded.

Prize value

Each prize is valued at $1,000. The total prize pool value is $3,000 (AUD).

Prize draw

A Prize draw will occur monthly, following the end of each month of the Promotion period, as follows: 

Month of Promotion period

 Monthly Prize draw date

1 - 30 September

 1 October 2025

1 - 31 October 2025

 3 November 2025

1 - 30 November 2025

 1 December 2025

All draws take place at 10:00 am at 307 King St Newcastle West, 103 Tudor St Hamilton, or remotely.

The draw method is random electronic selection.

If the draw is scheduled on a non-business day, the draw will be conducted on the following business day.

For each draw, an additional two (2) entries will be chosen at the same time and place as the original draw, as reserve winners in the event the prize is not claimed in accordance with these conditions.

Winner notification

The Promoter will attempt to notify the winners by SMS, telephone or email within 2 days of the Prize draw.

The winners’ name will not be published on our website to respect customer privacy.

Prize claim period

The prize winner must claim their prize within 14 business days of being notified as the winner, by confirming receipt of the notification and providing the Promoter with their nominated bank account details.

The prize will be paid into the winner’s nominated bank account within 7 business days of claiming their prize

Re-determination of winners

In the event a prize winner is not eligible to receive the prize, cannot be contacted, does not claim their prize, or returns the prize, they will be taken to have forfeited that prize and the Promoter will award the prize instead to the reserve winner to have been next drawn.

If the reserve winner does not claim the prize, the process set out in this clause shall be applied again and so on until the prize has been claimed.

Dispute resolution

Disputes or queries concerning the conduct of this promotion or claiming of a prize can be raised by contacting Greater Bank by phone on 13 13 86, by email at customervoice@greater.com.au, online at greater.com.au, by post or in person by visiting a branch. Greater Bank aims to resolve complaints on the spot wherever we can. If we can’t provide a resolution on first contact, we’ll acknowledge your complaint has been lodged, and provide you with a reference number and details of how to contact us about your complaint. If we can’t resolve on the spot, we aim to resolve complaints within 5 business days. Further information about Greater Bank’s feedback, complaints and dispute resolution process can be found on the website at www.greater.com.au/complaints.

 

Terms and Conditions

  1. Information on how to enter and prizes form part of these conditions. Participating in the Promotion is automatics and constitutes acceptance of these Terms and Conditions (including the Schedule). Entries must comply with these conditions to be valid.
  2. Although there are no anticipated direct costs relating to receiving a Prize, any taxes (excluding GST) which may be payable as a consequence of receiving a prize are the sole responsibility of the winner. Independent financial advice should be sought by the winner with regard to any taxes relating to a prize.
  3. If a prize is returned for any reason, the Promoter may, at their sole discretion re-distribute or retain the returned prize.
  4. If a prize winner or reserve winner is unable to be awarded their prize, they forfeit that prize, and it may be withdrawn unawarded. This result will be published on the Promoter’s website. In the event a prize winner or reserve winner cannot be found, this result will be published on the Promoter’s website.
  5. Prizes are not variable, transferable or redeemable for cash. The Promoter’s decision is final and binding, no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.
  6. If any prize (or part of any prize) becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a prize (or the relevant part of the prize) with a prize of equal or greater value.
  7. The Promoter and its related entities shall not be liable for any impairment, defect, performance issue or other characteristic or aspect of any prize nor any loss, damage or injury suffered to person or property (even if caused by negligence) in connection with the competition or as a result of accepting and/or using a prize (including proper use or otherwise), except for any liability which cannot be excluded by law.
  8. If for any reason this competition is not capable of running as planned, including (without limitation) due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, vandalism, power failures, tempest, natural disasters, acts of god or nature, civil unrest, strikes or any other cause beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, then, to the extent permitted by law, the Promoter reserves the right in its sole discretion to cancel, modify or postpone the competition.
  9. The Promoter reserves the right to request verification of age, identity, residential address of winners and any other information relevant to entry into or participation in this competition. Verification is at the discretion of the Promoter, whose decision is final.
  10. The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of this competition, including by sharing a campaign code on a public website. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.
  11. All entries including any intellectual property such as copyright in the content of the entry, become the property of the Promoter. Details from entries will be collected and used for the purpose of processing and conducting this competition (which may include disclosure to third parties).
  12. By entering this competition, all Entrants warrant they have provided their consent to the use of their personal information as described. If Entrants do not provide this personal information as requested for this competition, the Promoter may not be able to enter the Entrant into the competition or the Entrant may not be able to claim the prize.
  13. By entering this competition Entrants warrant they have provided their consent so the Promoter may use their personal information (including their email address or telephone number), or disclose it to other organisations that may use it, in any media for future promotional, marketing (including direct marketing) and publicity purposes, including to obtain, analyse and formulate segmentation or commercial profiling of Entrants, without any further reference or payment to the Entrant.
  14. Entrants may opt out of the future use of their personal information by the Promoter, and/or access, change and/or update their personal information, and/or obtain a copy of the Promoter’s Privacy Policy by contacting the Promoter. A copy of the Promoter’s Privacy and Credit Reporting Policy is also available at https://www.greater.com.au/help/legal/privacy-policy/.