Term Deposit access request for genuine financial hardship
We understand that unexpected life circumstances occur. If you’re facing genuine financial hardship, you can request to have the 31 day notice period and interest rate reduction waived.
To enquire about early access to your Term Deposit, you can contact our Customer Assist Team.
- Drop into your local branch
- Email: customerassist@greater.com.au
- Post: Customer Assist PO Box 5001 HRMC NSW 2302.
Once we have received your online enquiry, our Customer Assist team will be in contact with you the same day or following business day to discuss your current situation.