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I want to know if a transfer to me has been processed

I want to know if a transfer to me has been processed

If we have received your transfer, it would be credited to your account.

If it has not yet been credited, it might still be in the process of reaching your account.

You can check your account via Online Banking or our App or by calling our Contact Centre a call during their hours of operation on 13 13 86 (Monday to Friday 8.00am - 6:00pm and Saturday 8.00am - 1.00pm).

We receive electronic funds transfers at approximately 11:00am, 2:00pm, 5:00pm, 7:30pm and 9:30pm on business days.

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Call us Monday to Friday 8:00am to 6:00pm and Saturday 8:00am to 1:00pm (AEST/AEDT)

Call 13 13 86