How do I dispute a PayTo agreement?
If you become aware of a payment agreement request or payment processed from your account that you are not expecting or that you didn’t authorise, appears suspicious or has been made in error, let us know as soon as possible.
If you have any complaints about goods or services purchased using a PayTo payment agreement you should resolve the complaint directly with the payee/merchant.
PayID and PayTo are registered trademarks of NPP Australia Limited.