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Newcastle Jets ‘Golden Ticket’ Giveaway Terms and Conditions

Newcastle Jets Golden Ticket Giveaway 2025

Schedule to Terms and Conditions

Promotion name

“Newcastle Jets Golden Ticket Giveaway 2025” Promotion

Promoter

Greater Bank, part of Newcastle Greater Mutual Group Ltd (“Greater Bank” or “NGM Group”)

ACN 087 651 992  AFSL/Australian credit licence 238273

307 King Street, Newcastle West NSW 2302   Phone 13 13 86  greater.com.au

Promotion period

Start date: Monday 29/09/2025 at 9:00am AEST

End date:  Friday 17/10/2025 at 5:00pm AEDT  

How to enter

To enter the Promotion, an Eligible entrant must register for the Promotion by completing the Entry form located on the Greater Bank website at greater.com.au/jets during the Promotion period. This action will give the Eligible entrant one entry. Entries submitted by Greater Bank customers will qualify as two entries.

Greater Bank customers are individuals who held an open deposit account or lending product with Greater Bank as at 28/09/2025.

When completing the Entry form, Eligible entrants must nominate their choice of prize category from one of the following:

  • Mens competition tickets only;
  • Womens competition tickets only; or
  • Either Mens or Womens competition tickets (“Either”).

All entry forms must include the entrant’s first name, last name, email address, and contact phone number to be valid. Incomplete, automated or incomprehensible entries will not be eligible.

Eligible entrants

Entry is open to individuals aged 16 years and over, who are residents of NSW.

Employees and officers of the Promoter or Newcastle Jets FC are ineligible to enter.

Maximum number of entries permitted

An Eligible entrant can only complete one Entry form. An Eligible entrant who is a Greater Bank customer will receive two entries for completing their Entry form.

Prizes

There are two (2) prizes in each of the following prize categories, to be awarded:

  • Mens comp: A Family pass (2 Adults + 2 Kids tickets) in Gold (Cat 2) seating to each Newcastle Jets home game in the 25/26 A-League Mens competition.
  • Womens comp: A Family pass (2 Adults + 2 Kids tickets) to each Newcastle Jets home game in the 25/26 A-League Womens competition.

There are four (4) prizes available in total. An entrant can win a maximum of one (1) prize. No bonus prizes will be awarded.

Prize value

Each Mens comp prize is valued at $950. Each Womens comp prize is valued at $250. The total prize pool value is $2,400 (AUD).

Prize values have been calculated based on full season membership earlybird pricing (noting prize does not include membership benefits).

Prize draw

The prize draw will take place on Monday 20 October 2025. The draw will take place at 9:00am AEDT at our Greater Bank location, 103 Tudor St Hamilton, or remotely.

The draw method is random electronic selection. The first two entries chosen to have nominated the Mens comp or Either will win a Mens comp prize, and the first two entries chosen to have nominated Womens comp or Either will a Womens comp prize.

Entrants who select Either may be allocated either a Mens or Womens comp prize, depending on availability at the time they are drawn. If an entry is drawn that nominated a prize category that has already been fully allocated, another draw will be conducted until all available prizes have been awarded.

An additional eight (8) entries will be chosen at the time of the prize draw, as reserve winners in the event a prize is not claimed in accordance with these conditions.

Winner notification

The Promoter will attempt to notify the Prize Winners by SMS, telephone or email within 2 days of the Prize draw. Notification will occur alongside the delivery of the Prize via email to the email address nominated by the Eligible entrant in their Entry form.

The winners names will not be published on our website to respect customer privacy.

Prize claim period

The prize will be automatically delivered to the winner as PDF tickets sent to each Prize Winner’s nominated email address within two (2) days of the Prize draw.

Redetermination of winners

In the event that a Prize Winner is not eligible to receive the Prize, cannot be contacted, does not claim their Prize, or returns the prize, they will have been taken to have forfeited that Prize. The Promoter will award the Prize instead to a reserve Prize Winner. If the reserve Prize Winner does not claim the Prize, the process set out in this clause will be repeated again.

Dispute Resolution

Disputes or queries concerning the conduct of this promotion or claiming of a prize can be raised by contacting Greater Bank by phone on 13 13 86, via our website, by email at customervoice@greater.com.au, or in person at any branch. Greater Bank aims to resolve complaints on the spot wherever we can. If we can’t provide a resolution on first contact, we’ll acknowledge your complaint has been lodged, and provide you with a reference number and details of how to contact us about your complaint. If we can’t resolve on the spot, we aim to resolve complaints within 5 business days. Further information about Greater Bank’s feedback, complaints and dispute resolution process can be found at greater.com.au/complaints.

Terms and Conditions

  1. Information on how to enter and prizes form part of these conditions. Participating in the Promotion by registering constitutes acceptance of these Terms and Conditions (including the Schedule). Entries must comply with these conditions to be valid.
  2. The Promoter accepts no responsibility for any indirect costs associated with the prize. Unless otherwise stated, any prize does not include meals, travel costs or any other costs of a personal nature.
  3. Any taxes (excluding GST) which may be payable as a consequence of receiving a prize are the sole responsibility of the winner. Independent financial advice should be sought by the winner with regard to any taxes relating to a prize.
  4. It is a condition of accepting the prize that a winner must comply with all the conditions of use of the prize and the prize requirements. This includes A-League Terms of Admission and any Conditions of Entry applicable for the match location. The prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  5. If a prize is returned for any reason, the Promoter may, at their sole discretion re-distribute or retain the returned prize.
  6. If a prize winner or reserve winner is unable to be awarded their prize, they forfeit that prize, and it may be withdrawn unawarded. This result will be published on the Promoter’s website. In the event a prize winner or reserve winner cannot be found, this result will be published on the Promoter’s website.
  7. Prizes are not variable, transferable or redeemable for cash. The Promoter’s decision is final and binding, no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.
  8. If any prize (or part of any prize) becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a prize (or the relevant part of the prize) with a prize of equal or greater value.
  9. The Promoter accepts no responsibility for the cancellation or delay of any football match connected with this Promotion for any reason beyond the control of the Promoter.
  10. The Promoter and its related entities shall not be liable for any impairment, defect, performance issue or other characteristic or aspect of any prize nor any loss, damage or injury suffered to person or property (even if caused by negligence) in connection with the competition or as a result of accepting and/or using a prize (including proper use or otherwise), except for any liability which cannot be excluded by law.
  11. If for any reason this competition is not capable of running as planned, including (without limitation) due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, vandalism, power failures, tempest, natural disasters, acts of god or nature, civil unrest, strikes or any other cause beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, then, to the extent permitted by law, the Promoter reserves the right in its sole discretion to cancel, modify or postpone the competition.
  12. The Promoter reserves the right to request verification of age, identity, residential address of winners and any other information relevant to entry into or participation in this competition. Verification is at the discretion of the Promoter, whose decision is final.
  13. The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of this competition. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.
  14. All entries including any intellectual property such as copyright in the content of the entry, become the property of the Promoter. Details from entries will be collected and used for the purpose of processing and conducting this competition (which may include disclosure to third parties).
  15. By entering this competition, all Entrants warrant they have provided their consent to the use of their personal information as described. If Entrants do not provide this personal information as requested for this competition, the Promoter may not be able to enter the Entrant into the competition or the Entrant may not be able to claim the prize.
  16. By entering this competition Entrants warrant they have provided their consent so the Promoter may use their personal information (including their email address or telephone number), or disclose it to other organisations that may use it, in any media for future promotional, marketing (including direct marketing) and publicity purposes, including to obtain, analyse and formulate segmentation or commercial profiling of Entrants, without any further reference or payment to the Entrant.
  17. Entrants may opt out of the future use of their personal information by the Promoter, and/or access, change and/or update their personal information, and/or obtain a copy of the Promoter’s Privacy Policy by contacting the Promoter. A copy of the Promoter’s Privacy and Credit Reporting Policy is also available at greater.com.au/privacy-policy
  18. Facebook, Instagram or any other form of social media may be used to advertise or promote the Promotion. By participating in this Promotion, individuals agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram, and to completely release Facebook and Instagram from any and all liability relating to the Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Facebook, Instagram, or other social media provider.