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Illawarra Hawks Training Experience 2025 Promotion

Schedule to Terms and Conditions

Promotion name

“Illawarra Hawks Training Experience 2025” Promotion

Promoter

Greater Bank, part of Newcastle Greater Mutual Group Ltd (“Greater Bank” or “NGM Group”)

ACN 087 651 992  AFSL/Australian credit licence 238273

307 King Street, Newcastle West NSW 2302   Phone 13 13 86 greater.com.au
Promotion period

Start date: Monday 27/10/2025 at 9:00am AEDT

End date:  Friday 14/11/2025 at 5:00pm AEDT  

How to enter

To enter the Promotion, an Eligible entrant must register for the Promotion during the Promotion period by completing the Entry form located on the Greater Bank website at greater.com.au/hawks/superfans. This action will give the Eligible entrant one entry. All Entry forms must include the entrant’s first name, last name, email address, and contact phone number to be valid. Incomplete, automated or incomprehensible entries will not be eligible.

Eligible entrants

Entry is open to Greater Bank customers aged 16 years and over, who are residents of NSW. Business or non-individual entity customers and Employees and officers of the Promoter, Illawarra Basketball Club Pty Ltd, or National Basketball League Pty Ltd are ineligible to enter.

Maximum number of entries permitted

There is a limit of one entry per Eligible entrant.

Prizes

There are six (6) Prizes to be awarded. Each Prize consists of:

  • Five (5) tickets to a Illawarra Hawks training experience at WIN Entertainment Centre, Corner Crown & Hunter St, Wollongong on Sunday 30 November 2025 1:30pm – 3pm. Each ticket includes a meet and greet with Hawks players and coaching staff, participation in a basketball training skills session, and light refreshments.
  • Five (5) tickets to the Round 11 game: Illawarra Hawks v South-East Melbourne Phoenix, in Ruby seating at WIN Entertainment Centre on Thursday 4 December 2025.
  • Five (5) Illawarra Hawks merchandise packs consisting of a hat, basketball and training t-shirt.

Prize value

Each Prize is valued at $1,090.75. The total prize pool value is $6,544.50 (AUD).

Prize draw

The Prize draw will take place on Monday 17 November 2025. The draw will take place at 9:00am AEDT at our Greater Bank location, 103 Tudor St Hamilton, or remotely.

The draw method is random electronic selection.An additional eight (8) entries will be chosen at the time of the Prize draw, as reserve winners in the event a Prize is not claimed in accordance with these conditions.

Winner notification

The Promoter will attempt to notify the Prize winners by SMS, telephone or email within 2 days of the Prize draw.The Prize winner’s names will not be published on our website to respect their privacy.

Prize claim period

Each Prize winner must confirm their ability to attend the training experience event within seven (7) business days of being notified. Following confirmation, the Prize tickets will be sent to the winner’s nominated email address within two (2) business days of the Prize draw. The merchandise pack Prize will be provided in person to the Prize winners on 30 November at the training experience event.

Redetermination of winners

In the event that a Prize winner is not eligible to receive the Prize, cannot be contacted, does not claim their Prize, or returns the Prize, they will have been taken to have forfeited that Prize. The Promoter will award the Prize instead to a reserve winner. If the reserve winner does not claim the Prize, the process set out in this clause will be repeated again.

Dispute resolution

Disputes or queries concerning the conduct of this promotion or claiming of a Prize can be raised by contacting Greater Bank by phone on 13 13 86, via our website, by email at customervoice@greater.com.au, or in person at any branch. Greater Bank aims to resolve complaints on the spot wherever we can. If we can’t provide a resolution on first contact, we’ll acknowledge your complaint has been lodged, and provide you with a reference number and details of how to contact us about your complaint. If we can’t resolve on the spot, we aim to resolve complaints within 5 business days. Further information about Greater Bank’s feedback, complaints and dispute resolution process can be found at greater.com.au/complaints.

 

Terms and Conditions

  1. Information on how to enter and prizes form part of these conditions. Participating in the Promotion by registering constitutes acceptance of these Terms and Conditions (including the Schedule). Entries must comply with these conditions to be valid.
  2. The Promoter accepts no responsibility for any indirect costs associated with the prize. Unless otherwise stated, any prize does not include meals, travel costs or any other costs of a personal nature.
  3. Any taxes (excluding GST) which may be payable as a consequence of receiving a prize are the sole responsibility of the winner. Independent financial advice should be sought by the winner with regard to any taxes relating to a prize.
  4. It is a condition of accepting the prize that a winner must comply with all the conditions of use of the prize and the prize requirements. This includes NBL Spectator Standards and any Conditions of Entry applicable for the match location. For the training skills session, this also includes signing any required participation waiver (a parent or legal guardian must sign for a participant aged under 16), maintaining safe and respectful behaviour, and appropriate supervision of minors, and following the directions of event staff. Participants who are pregnant or have pre-existing conditions or injuries that may impact their safety are not able to participate in the skills session.
  5. The prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  6. If a prize is returned for any reason, the Promoter may, at their sole discretion re-distribute or retain the returned prize.
  7. If a prize winner or reserve winner is unable to be awarded their prize, they forfeit that prize, and it may be withdrawn unawarded. This result will be published on the Promoter’s website. In the event a prize winner or reserve winner cannot be found, this result will be published on the Promoter’s website.
  8. Prizes are not variable or transferable or redeemable for cash. The Promoter’s decision is final and binding, no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.
  9. If any prize (or part of any prize) becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a prize (or the relevant part of the prize) with a prize of equal or greater value.
  10. The Promoter accepts no responsibility for the cancellation or delay of any basketball match or event connected with this Promotion for any reason beyond the control of the Promoter.
  11. The Promoter and its related entities shall not be liable for any impairment, defect, performance issue or other characteristic or aspect of any prize nor any loss, damage or injury suffered to person or property (even if caused by negligence) in connection with the competition or as a result of accepting and/or using a prize (including proper use or otherwise), except for any liability which cannot be excluded by law.
  12. If for any reason this competition is not capable of running as planned, including (without limitation) due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, vandalism, power failures, tempest, natural disasters, acts of god or nature, civil unrest, strikes or any other cause beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, then, to the extent permitted by law, the Promoter reserves the right in its sole discretion to cancel, modify or postpone the competition.
  13. The Promoter reserves the right to request verification of age, identity, residential address of winners and any other information relevant to entry into or participation in this competition. Verification is at the discretion of the Promoter, whose decision is final.
  14. The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of this competition. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.
  15. All entries including any intellectual property such as copyright in the content of the entry, become the property of the Promoter. Details from entries will be collected and used for the purpose of processing and conducting this competition (which may include disclosure to third parties).
  16. By entering this competition, all Entrants warrant they have provided their consent to the use of their personal information as described. If Entrants do not provide this personal information as requested for this competition, the Promoter may not be able to enter the Entrant into the competition or the Entrant may not be able to claim the prize.
  17. By entering this competition Entrants warrant they have provided their consent so the Promoter may use their personal information (including their email address or telephone number), or disclose it to other organisations that may use it, in any media for future promotional, marketing (including direct marketing) and publicity purposes, including to obtain, analyse and formulate segmentation or commercial profiling of Entrants, without any further reference or payment to the Entrant.
  18. Entrants may opt out of the future use of their personal information by the Promoter, and/or access, change and/or update their personal information, and/or obtain a copy of the Promoter’s Privacy Policy by contacting the Promoter. A copy of the Promoter’s Privacy and Credit Reporting Policy is also available at greater.com.au/privacy-policy
  19. Facebook, Instagram or any other form of social media may be used to advertise or promote the Promotion. By participating in this Promotion, individuals agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram, and to completely release Facebook and Instagram from any and all liability relating to the Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Facebook, Instagram, or other social media provider.