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Upcoming Public Holiday Closures

Public Holiday Date Branch Network Contact Centre

Good Friday

Friday 29 March, 2024 NSW and QLD branches to close Closed

Easter Monday

Monday 1 April, 2024 NSW and QLD branches to close Closed

ANZAC Day

Thursday 25 April, 2024 NSW and QLD branches to close Closed

Labour Day

Monday 6 May, 2024 QLD branches to close Open

 

Public Holidays and your scheduled payments

Don’t forget – if you have payments scheduled to take place on a listed public holiday date, you’ll need to make sure the required funds to make these payments are in your account on the last business day before the public holiday date falls.

If you schedule a payment to occur on a date that is a non-business day or public holiday, including a: 

  • Pay Anyone payment
  • BPAY payment
  • Payment set up by us on your behalf
  • Batch payments (Business only)

the payment may be processed on the business day immediately before the scheduled date.

Checking your balance and scheduled payments regularly will help you to keep track of what’s coming in and out of your account. You can also check your Product Schedule for any details about how and when fees, charges and interest may apply for your account, to help you plan the timing of your scheduled payment to suit you.

If you want more information regarding your specific payment please contact 13 13 86.

Making banking simple anywhere, anytime.

We've got all the information you need to bank with over public holidays, including details on your scheduled payments, our opening hours for branch and contact centre.

Our regular (non public holiday) hours of operation are as below.

Branch Network
  • 9:00am - 5:00pm Monday to Friday (AEDT).
  • Closed Saturday and Sunday.
Contact Centre (13 13 86)
  • 8:00am - 6:00pm Monday to Friday (AEDT).
  • 8:00am - 1:00pm Saturdays (AEDT).
  • Closed Sunday.

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Find an ATM

Greater Bank customers can access their money at ATMs nationwide across public holiday dates - find your nearest ATM.

 

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Maintenance and Outages

To stay up to date on the current status of our major services, visit our Outage Alerts page.

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Lost or stolen card?

Don't wait - make the call ASAP and get in touch on 13 13 86.

Call 13 13 86

Fraud prevention

If at any time you suspect fraudulent activity on your account, please email us at fraud@greater.com.au

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Call us Monday to Friday
8:00am to 6:00pm
and
Saturday 8:00am to 1:00pm AEST

Call 13 13 86