Confirmation of Payee
Confirmation of Payee is coming soon. Here's some frequently asked questions about this new service.
Upcoming Public Holiday Closures
| Public Holiday | Date | Branch Network | Contact Centre |
|
Labour Day (NSW) King's Birthday (QLD) |
Monday 6 October 2025 | QLD and NSW branches to close | Closed |
Public Holidays and your scheduled payments
Don’t forget – if you have payments scheduled to take place on a listed public holiday date, you’ll need to make sure the required funds to make these payments are in your account on the last business day before the public holiday date falls.
If you schedule a payment to occur on a date that is a non-business day or public holiday, including a:
- Pay Anyone payment
- BPAY payment
- Payment set up by us on your behalf
- Batch payments (Business only)
the payment may be processed on the business day immediately before the scheduled date.
Checking your balance and scheduled payments regularly will help you to keep track of what’s coming in and out of your account. You can also check your Product Schedule for any details about how and when fees, charges and interest may apply for your account, to help you plan the timing of your scheduled payment to suit you.
If you want more information regarding your specific payment please contact 13 13 86.
Making banking simple anywhere, anytime.
We've got all the information you need to bank with over public holidays, including details on your scheduled payments, our opening hours for branch and contact centre.
Our regular (non public holiday) hours of operation are as below.
| Branch Network |
|
| Contact Centre (13 13 86) |
|
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Find an ATM
Greater Bank customers can access their money at ATMs nationwide across public holiday dates - find your nearest ATM.
Maintenance and Outages
To stay up to date on the current status of our major services, visit our Outage Alerts page.
Fraud prevention
If at any time you suspect fraudulent activity on your account, please email us at fraud@greater.com.au
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