Get in touch with us
Once you decide you’re ready to switch, our friendly team will help connect you with one of our expert lenders to guide you through the process.
For added convenience, you can also start an application online whenever it suits you.
If you’d prefer to speak in person but can’t visit a branch, one of our mobile lenders may be able to meet you at your home or place of business.
You can get started by:
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Making a lender enquiry
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Calling us on 13 13 86, or
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Dropping into your nearest branch.
Meet with one of our lending experts
Before meeting with one of our lenders, our team will let you know what documents to bring, such as proof of identity, income and details of any existing debts. This helps us get a clear, up-to-date picture of your current loan and financial position.
From there, your lender will guide you through your options and help you find a loan that suits your needs.
Our goal is simple – to help you get into your home sooner.
Complete your application
Completing your application is as simple as handing the hard work over to us.
Your lender will complete all the required paperwork and will inform you when your contract is ready for review and signing.
Sign and switch
Your lender will arrange a time for you to review your new loan contract. Once you’re comfortable, all that’s left to do is sign.
From there, you’re set to enjoy the Greater way of banking.
Frequently asked questions
Which bank is better for refinancing?
When refinancing, the goal is to get a better deal, whether that’s paying off your loan sooner or reducing the amount of interest you pay over time.
With that in mind, it’s worth looking for a lender that offers a competitive rate, along with features like the ability to make extra repayments without penalty.
Before making the switch, check with your current lender to understand any costs that may apply.
Is it better to refinance with a local bank?
While choosing a local lender doesn’t guarantee a better deal, you may be more comfortable dealing with a bank within your community.
The choice is yours, but working with a lender that’s part of your community can have its advantages, especially if you value having a branch network you can access when needed.
Who has the lowest fees for refinancing?
Each individual lender has their own fees and charges associated with refinancing your home loan.
It may be worth doing some research when considering switching – both in terms of any fees and charges you may have to pay to your existing lender, as well as any costs associated with refinancing with a new lender.