Online Banking & App FAQs
We’ve got the help you need to register for online banking, manage your accounts and payees, make payments and more.
Access your money 24/7 with our range of Digital Banking solutions
Online Banking
Easy to use, fast and secure platform in which you can do all of your banking online.
Mobile App
Accessing your money on the go has never been easier. Personal banking in your pocket for both iPhone and Android.
Mobile Wallets
Load your Greater Bank Visa Debit or Visa Credit card onto Apple Pay or Google Pay™ to make payments on the go a breeze.
Greater account security that's always on your side.
Bank on better safety when you download our app with features like second factor authentication and strong password functionality.
Got questions about banking online?
Outage Alerts
View the current system status of online banking, our app, NPP payments and eftpos and ATMs, as well as any scheduled outage information.
We're here to help
Confirmation of Payee helps check account details before sending money and may not detect all errors or fraud. You’re still responsible for ensuring payment details are correct. T&Cs apply.
Apple Pay Terms of Use.
Apple, the Apple logo, Apple Pay, Apple Wallet, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. For a list of compatible Apple Pay devices, see support.apple.com/en-us/HT208531
Google Pay Terms of Use.
Google, Google Pay, Android, Google Wallet, Google Play and the Google Play logo are trademarks of Google LLC.
PayID and PayTo are registered trademarks of NPP Australia Limited.
®Osko and BPAY are registered to BPAY Pty Ltd ABN 69 079 137 518.
You should review the relevant payment facility terms and conditions available on our website before deciding whether a service is appropriate for your personal circumstances.
Terms and conditions apply for the banking app and online banking.