How do I notify Greater Bank if I’m planning to travel overseas?
If you’re heading abroad, letting us know is easy, and can be done in a number of ways.
The key reason for doing this is so that your travel plans don’t get interrupted by not having access to your money. Our fraud and security monitoring may pick up transactions in a foreign location that don’t match your usual spending habits, and inadvertently put a hold on your accounts.
Here’s how to let us know ahead of time of your travel plans:
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Online. Simply log into our app or online banking, and head to Manage > Security & access > Overseas trave notification. We’ll ask for the dates you intend tom travel, which countries you’ll be headed to, and which of your cards you intend to use while away.
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Over the phone. Give us a call on 13 13 86, and let one of our friendly staff know of your travel plans.
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In branch. Pop into your closest Greater Bank branch and have a quick chat with our team about your upcoming holiday itinerary.
While overseas, should you have any issues at all accessing your money, get in touch with us as soon as possible via your contact method of choice.