• Customer Service Centre: 1300 651 400 (If overseas please dial +612 4921 9111)

    Monday to Friday 8:00am to 5:30pm and Saturday 8:00am to 1:00pm AEST (AEDST when in operation)

    Loan Centre: 1300 721 253

    Monday to Friday 8:30am to 6:00pm AEST (AEDST when in operation)

    Phone Banking: 1300 363 536 (If overseas please dial +612 4921 9599)

    24 hours, 7 days a week

  • Insurance Sales & Service: 1300 651 400 Monday to Friday 9:00am to 5:00pm AEST (AEDST when in operation)

    For existing claims, call Allianz Customer Service on 1300 139 418

    Lost or Stolen Card: 1300 731 144 For Visa International numbers please visit the:
    Fraud Prevention:

    24 Hours, 7 days a week

  • Chat with us: 9am-7pm Mon to Fri (AEDT)

    Live Chat

    Email: General enquiries

    We'll endeavour to get back to you within one business day.

    Mail: Address all enquiries to

    Greater Bank PO Box 173, Hamilton NSW 2303, DX 7863 Newcastle

Don't forget you can contact us via

Mobile Lenders

Need to speak to a Greater Bank Lender but can't make it into a branch during office hours? We understand - between work and family free time can be fairly stretched!

Why not arrange for one of our expert lenders to come to you, at a time and place that fits in around your schedule? See below for our current areas of operation for Mobile Lenders:

Allan Ritchie

Phone: 0419 629 537

Area: Illawarra, Southern Highlands and MacArthur