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Simple, fast and safe.

Our online banking is designed to help make managing your money easy. Here’s how it can help.

Manage

  • Manage your money at the push of a button.
  • View statements online and keep track of your money.
  • View your interest and balance details instantly on all accounts.
  • Transaction alerts. You can customise transaction alerts, via SMS or email.

Move

  • Transfer to anyone, and use Osko® and PayID™ to pay and get paid in minutes.
  • Pay your bills securely using BPAY to stay on top of your finances.
  • Redraw payments done in advance in eligible loan accounts.
  • Organise batch transactions.

Simplify

  • Create new accounts and manage your cards online
  • Apply for loans and products in minutes

Staying secure online

Greater Bank's Online Banking allows you to manage your money wherever you are, 24 hours a day.

Within Online Banking, you’ll be able to use our full suite of features and services. Check your account balance, pay a bill using BPAY, view interest earned, lock a misplaced card, share your transaction receipts and account details easily - the list goes on.

We use some of the most up-to-date security features available on our Online Banking platform such as 128-bit encryption and one-time passwords for new payees, new billers and for new transactions over the daily threshold. A reference number is also provided as a receipt of each financial transaction you perform.

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Open an online account and register for online banking

Whether you already bank with us or are ready to start enjoying a greater way of banking, registering for Online Banking is simple.

New customers have a couple of options for Online Banking registration.

  • You can open an Access, Ultimate Access, Bonus Saver, Life Saver or Term Deposit account with us via our website, and complete your Online Banking registration online within minutes.
  • Or, you can drop into your nearest branch, and our friendly staff will help you get set up.

Find your nearest branch

Existing customers also have a couple of options for Online Banking registration.

  • Give us a call on 13 13 86 (Mon-Fri 8:00am to 5:30pm and Sat 8:00am to 1:00pm AEST) and we can get you started over the phone.
  • Or, you can drop into your nearest branch, and our friendly staff will help you get set up.

Call 13 13 86 Find your nearest branch

Got questions about Online Banking?

We’re always working to make Online Banking with us as user friendly as possible, but we also know that if there’s something you want to know, it’s always good to ask.

In a word, yes.

At Greater Bank, you can open an account online and become a customer in minutes, and start accessing your money through our online banking and app.

If you're an existing customer, you can open an account online through online banking or our app around the clock.

New to Greater Bank?

Open an everyday or savings account with us online and you’ll be registered in minutes! Or, drop into your nearest branch.

Open an Everyday Account

Open a Savings Account

Find a branch

Reset your password any time by selecting the 'Forgot your password' button on the Online Banking login screen and following the prompts.

We’ll send you an SMS with a temporary password to log in. Then, you can create a new password. You’ll get an email confirming your password has changed.

Or, you can call us and we’ll help you reset your password.

Call us on 13 13 86 Monday to Friday, 8.00am to 6:00pm. Saturday, 8.00am to 1.00pm AEST. Or, drop into your nearest branch or leave us a message on Facebook and we'll get back to you as soon as we can.

Log into your mobile banking app or online banking.

  • If transferring between your own GB accounts, select the ‘Transfer Between my Accounts’ option on the home screen. Select the account you wish to transfer the funds from and to and follow the prompts.
  • If transferring to another person or a different bank, select the ‘Pay Anyone’ option from the home screen. Enter in the details of the person you wish to transfer funds to (this information should be BSB/Account Number/Name) and follow the prompts. If this account is one in which you will send funds to more than once you have the option to ‘Save Payee Details’ to retain these details in a drop-down list.
  • If making a BPAY payment, select the ‘BPAY’ option, enter the Biller Details (this information should be a Biller Code and Customer Reference Number) and follow the prompts. If this Biller is one in which you will make a payment to more than once you have the option to ‘Save Biller Details’ to retain these details in a drop-down list.

Let us know and we’ll help work it out together!

Call us on 13 13 86 Monday to Friday, 8.00am to 6:00pm. Saturday, 8.00am to 1.00pm AEST. Or, drop into your nearest branch or leave us a message on Facebook and we'll get back to you as soon as we can.

Check your device is supported for online banking

We’ve designed and tested our online banking compatibility with these operating systems.

Apple
iPad and iPhone		 Android Browsers
  • iPhone 6s or later
  • iPad 4 or later
  • iPad Mini 4 or later
  • iPad Air 2 or later
  • iPad pro

Running software version iOS 13.4 or later, Safari.

  • Samsung Galaxy

  • Google Pixel

  • OPPO

and more.

Running Android 7.1 or later with Internet Browser.

  • Edge (current stable release)

  • Firefox (current stable release)

  • Chrome (current stable release)

Connection to Online Banking is via HTTPS (Hypertext Transfer Protocol Secure). Your browser must have JavaScript enabled and you must accept session cookies.

For your online banking to run as seamlessly as possible, we recommend using the Google Chrome web browser.

Ensure your online banking app is up to date

1. Check your device software version

The easiest way to find the model and number of the device you are using is to use the device itself.

Apple users Android users
  • Open Settings
  • Select General
  • Select About – your device details will be displayed here under software version.
  • Open Settings
  • Select About phone or About device
  • Select Android version – your device details will be displayed here.

2. Update your app

We recommend you update your software to the latest version on your device. This will make sure you have the best possible protection from new threats. As an added bonus, you’ll also get any improvements we’ve made to remove glitches or add helpful extra features.

Apple users Android users
  • Open the App Store
  • Tap your profile icon at the top of the screen
  • Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or alternatively, tap Update all.
  • Open the Google Play Store
  • At the top right, tap the profile icon
  • Tap Manage apps & device. Apps with an update available are labelled Update available
  • Tap Update.

3. Set up automatic updates

If you prefer, you can turn on automatic updates, this means all your apps will update to the latest version without you having to update them manually.

Apple users Android users
  • Go to Settings
  • Tap App Store
  • Turn App Updates on or off.
  • Open the Google Play Store and click on the menu in the top right
  • Tap on Settings > Network Preferences > Auto-update apps
  • Select whether to auto-update over wifi only or using your mobile data.
Online Banking FAQs

We're here to help

Got a question?

Check out our extensive FAQ section.

View FAQs

Drop in

Find your nearest Branch or ATM

Branch and ATM Locator

Get in touch

Call us Monday to Friday
8:00am to 6:00pm
and
Saturday 8:00am to 1:00pm AEST

Call 13 13 86

Pay ID™ is a trademark of NPP Australia Limited ABN 68 601 428 737. Osko by BPAY® and BPAY® are registered to BPAY Pty Ltd ABN 69 079 137 518. You should review the relevant payment facility terms and conditions available on our website before deciding whether a service is appropriate for your personal circumstances.