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International Payments

Through our partnership with Convera, we’re able to help our customers send and receive money across international borders via telegraphic transfer. Get in touch with us in branch or on 13 13 86 today to arrange an international payment.

Foreign Cash

Through our partner Travelex, we’re able to offer over 50 foreign currencies, in denominations that suit you, so you can arrive like a local. Purchase online or in-branch today and lock in an exchange rate. We’ll even buy back any cash you have left when you get home!

Foreign Cash

Cash Passport Platinum Mastercard

Purchase a re-loadable Cash Passport™ Platinum Mastercard® in any of our branches and safely and securely make purchases at millions of locations worldwide, anywhere Mastercard is accepted.

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Got a question about our Travel and International Services?


* We use Australian Settlements Limited (ASL) to process our incoming international transfers

If you’re heading abroad, letting us know is easy, and can be done in a number of ways.

The key reason for doing this is so that your travel plans don’t get interrupted by not having access to your money. Our fraud and security monitoring may pick up transactions in a foreign location that don’t match your usual spending habits, and inadvertently put a hold on your accounts.

Here’s how to let us know ahead of time of your travel plans:

  1. Online. Simply log into our app or online banking, and head to the Services tab, then click on My Details, followed by Overseas Travel Notification. We’ll ask for the dates you intend tom travel, which countries you’ll be headed to, and which of your cards you intend to use while away.

  2. Over the phone. Give us a call on 13 13 86, and let one of our friendly staff know of your travel plans.

  3. In branch. Pop into your closest Greater Bank branch and have a quick chat with our team about your upcoming holiday itinerary.

While overseas, should you have any issues at all accessing your money, get in touch with us as soon as possible via your contact method of choice.

To arrange an outgoing International Payment, you can attend a branch or ring our Contact Centre on 13 13 86 between 8:00am - 6:00pm Monday to Friday, or 8:00am - 1:00pm Saturdays for further information.

Fees apply to all Telegraphic Transfers (outward International Payments). Refer to our Financial Services Guide for full details.

View our Banking Terms and Conditions

With our International Payments Service, you can send money to 200 countries and territories in over 130 currencies.

Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process.

You're able to order Foreign Cash from Travelex through Greater Bank in the following ways:

  • Online via the Travelex portal.
  • Through Online Banking, in the Products and Offers menu, or
  • In your nearest branch,

Cash Passport™ Platinum Mastercard can be used worldwide wherever the MasterCard Acceptance Mark is displayed.

This means you have access to your money from over 1.9 million ATMs and 31.4 million retailers around the globe.

You can also use Cash Passport™ Platinum Mastercard to shop securely online.

Buy now Buy now

When a Cash Passport™ Platinum Mastercard® is ordered, customers are given one card, with an option to purchase another for $5.

However, if the worst were to happen and both your Cash Passport™ Platinum Mastercard® are lost or stolen, it is best to contact Cash Passport™ Platinum Mastercard® immediately to notify them of your situation so they can act on your behalf accordingly, whether this means cancelling your lost card, arranging replacement funds, or forwarding you a new card.

You can contact Cash Passport™ Platinum Mastercard® directly via the following numbers:

Travel Insurance Mobile

Travel Insurance

Embarking on your next trip is exciting, and while you hope the unexpected doesn't happen, it's best to be prepared. Buying Travel Insurance through Greater Bank for your trip can offer cover for minor things, like a delayed suitcase*, or significant things, like an unexpected trip cancellation* or an overseas medical emergency*. We've partnered with emergency medical assistance provider, Allianz Global Assistance, to ensure you have the support and care you need.

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Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.

Call 13 13 86