Contact Centre
Monday to Friday 8:00am to 6:00pm and Saturday 8:00am to 1:00pm AEST (AEDST when in operation).
(If overseas please dial +612 4921 9111)
Make an enquiry
Use our online form to get in touch, and one of our friendly staff will respond within one business day.
Making a complaint
Use our simple online form to submit your complaint, so we can continue to improve our products and services.
Find a branch
Find a Greater Bank branch near you and drop in so we can help you with your banking needs.
Outage Alerts
View the current system status of online banking, our app, NPP payments and EFTPOS and ATMs, as well as any scheduled outage information.
Contact by mail
Please address all enquiries to:
Greater Bank PO Box 173,
Hamilton NSW 2303,
DX 7863 Newcastle
Fraud protection
For all fraud and security related enquiries, please email our team at:
Chat with us
Monday to Friday 8:00am to 6:00pm and Saturday 8:00am to 1:00pm AEST (when available)
Let a Greater Bank Mobile Lender come to you...
Michael Clement
Mobile Lender - Ballina, Lismore and surrounds
Call me on 0428 644 637
Brendan White
Mobile Lender - Illawarra, Southern Highlands and Sutherland
Call me on 0427 123 801
