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Contact Centre

Monday to Friday 8:00am to 6:00pm and Saturday 8:00am to 1:00pm AEST (AEDST when in operation).

(If overseas please dial +612 4921 9111)

Call 13 13 86

Make an enquiry

Use our online form to get in touch, and one of our friendly staff will respond within one business day.

Submit an enquiry

Making a complaint

Use our simple online form to submit your complaint, so we can continue to improve our products and services.

Submit a complaint

Lost or Stolen Card

For Visa international numbers please visit

Call 13 13 86

Fraud protection

For all fraud and security related enquiries, please email our team at:

Chat with us

Monday to Friday 8:00am to 6:00pm and Saturday 8:00am to 1:00pm AEST (when available)

Getting in touch by mail

Please address all enquiries to:

Greater Bank PO Box 173,
Hamilton NSW 2303,
DX 7863 Newcastle


Let a Greater Bank Mobile Lender come to you...

We know how difficult it can be to find the time to visit a branch these days - especially when you're already busy trying to hit your property goals.

So, why not let one of our lending experts come to you at a time that suits?

Michael Brown

Mobile Lender - ACT and Southern Illawarra

Call me on 0427 123 487

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Sue Buttsworth

Mobile Lender - Port Macquarie and Hastings

Call me on 0499 041 098

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Michael Clement

Mobile Lender - Ballina, Lismore and surrounds

Call me on 0428 644 637

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David Saad

Mobile Lender - Sydney South

Call me on 0409 817 590

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Zac Smith

Mobile Lender - Newcastle South

Call me on 0419 398 506

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Brendan White

Mobile Lender - Illawarra, Southern Highlands and Sutherland

Call me on 0427 123 801

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Kristy Wright

Mobile Lender - Newcastle North

Call me on 0427 123 473

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