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Celebrating 75 years

Growing greater together!

Celebrating 75 years of building a brighter future – using innovation and nurturing partnerships to help our customers and our communities grow greater together!

A little bit more history

1945 - Becoming Greater

The Greater Newcastle Co-operative Permanent Building and Investment Society was formed. The society has changed its name over the years and is now known as Greater Bank to reflect our reach beyond Newcastle, and to better reflect the products and services we provide. Greater Bank now serves over 270,000 customers across NSW and South East QLD.

1968 - First expansion

Greater Bank opens its first branch outside the Hunter, expanding to the Central Coast of NSW with a branch in Gosford.

1993 - Changing with the times

Greater Bank decides to drop “Newcastle” from its name, as the company now operates in a region stretching from Illawarra to the North Coast of NSW.

2001 - We're online

Once we knew the entire world was safe from the Y2K bug, we launched our fledgling Online Banking platform in 2001. From simple beginnings, our Online Banking has grown to service the needs of over 270,000 registered customers, with over 4.7 million logins each month.

2009 - Ads about nothing

Greater Bank receives international attention as comedian Jerry Seinfeld is engaged to appear in the company’s promotional campaigns. The comedian, who rarely appears in advertising, helps raise awareness of Greater Bank to new heights over the next three years.

2011 - We're in your pocket

As the smartphone began to embed itself in our lives, we responded to the needs of our customers by launching our Mobile Banking App for Apple devices in 2011, followed by an Android version in 2012. Our App has become the platform of choice for our customers - it's been downloaded over 300,000 times, and accounts for almost 90% of all online transactions completed by our customers monthly.

2011 - Giving back

The Greater Charitable Foundation is formed to support charities and make a long term difference to families and communities. Thus far The Foundation has allocated close to $9 million to charities, and Greater Bank staff regularly volunteer to support the fantastic work of the Foundation’s partners.

2016 - What's in a name?

After decades trading as Greater Building Society, we decided in 2016 to change our name, but not our nature. Becoming Greater Bank, we treated ourselves to a fresh new look, while maintaining our customer-owned roots, and customer-first attitude that has seen us help generations of customers reach their financial goals.

2018 - Most Loved

2018 was a big year for us. After February saw us named Bank of the Year for the second consecutive year in the National Roy Morgan Customer Satisfaction Awards, we were awarded Money Magazine Home Lender of the Year Award!

2020 - Greater Bank turns 75

In our 75th year, we're proudly celebrating how much we've helped the communities we call home grow. We're in a stronger financial position than ever, and we're continuing to improve so we can serve the needs of our customers for generations to come.

As a customer-owned bank, we're owned entirely by our customers, rather than by public shareholders. We still offer all the products and services you need to make the most of your money, like the big banks, but the difference is - we offer a better banking experience.

With no shareholder pressure, helping our customers and their communities grow and thrive is what we’re all about. Our profits go back to you through lower fees, better rates, smarter technology and support for the communities we operate in from grassroots sports for kids to medical research.

We put our customers first - always have, always will!

Our responsibility

At Greater Bank, we’re committed to fair and responsible banking. We comply with the Customer Owned Banking Code of Practice, which gives our customers the confidence of knowing they’re covered by an industry commitment to responsible banking. Our lending decisions are based on careful and thorough assessments of our customers' financial positions. We will work with you if you experience genuine difficulties meeting your financial commitments. When you need help, we’ll be right there.

Why choose Greater Bank?

Over $7 billion in assets under management, and over 270,000 customers.
Our range of award winning products, designed to make life greater.
Our friendly staff are consistently recognised for their genuine, caring service.
Greater access anywhere, anytime. Online, via our App, in branch, or using our ATM network.
We're giving back by investing heavily in the places we call home.