I’d like to confirm that my payment has been processed
If you'd like to confirm that your payment has been processed, you can do this in a number of ways.
Firstly, you can send Greater Bank a secure mail from within Online Banking or our App, requesting confirmation of the payment. In your email please include the payment date and amount.
Alternatively, you can call us on 1300 651 400 during our Contact Centre hours of operation (Monday to Friday 8.00am - 5.30pm and Saturday 8.00am - 1.00pm) and a friendly staff member will assist you.