My Osko payment has failed – why?
There may be a number of reasons why an Osko Payment has failed. These could be:
- The BSB or account number used may be incorrect
- The payee’s account or financial institution may not accept Osko Payments
- The PayID may be incorrect
- There may be an issue with the system
After double checking the payee details, and verifying your payee is setup to receive Osko payments, if your Osko Payment still fails, our contact centre may be able to help on 1300 651 400.