Firstly, check any transactions you don't recognise
- Was the purchase made by a family member or another cardholder authorised to use the account?
- Could the merchant or business be trading under a different name? You can check this by doing a Google search on the merchant listed on your statement.
- Was the transaction made in a foreign currency and converted into Australian dollars?
- Is the transaction a regular payment for a membership, subscription or app download?
- Was the purchase made by a family member or another cardholder authorised to use the account?
- Could the merchant or business be trading under a different name? You can check this by doing a Google search on the merchant listed on your statement.
- Was the transaction made in a foreign currency and converted into Australian dollars?
- Is the transaction a regular payment for a membership, subscription or app download?