Great If:

You’re planning a holiday and want the right cover

You want cover to suit your budget

You want a strong, reputable insurer on your side

Key Features

Budget 

Cover for the most important thing on your overseas trip – your health

Comprehensive International 

Worldwide insurance with the highest level of cover

Frequent Traveller 

Great value annual comprehensive policy for regular travellers (maximum journey limits apply)

Australia Only 

Comprehensive cover for your domestic travel

Apply for Travel Insurance It’s just that simple! Get a quote

I want to

  • Travel on a budget

    No matter whether you’re a wide-eyed Uni student or a family with 2.5 kids and bills rolling in, we all deserve a break, and we shouldn’t have to settle for less just because we’re watching our finances.

  • Travel overseas

    Taking a trip should be one of life’s great pleasures, providing you memories that will last forever. We've put together a simple checklist of things to consider when planning your holiday. 

Get an insurance quote

We know that chasing quotes can be a hassle, so we’ve made it as easy as possible for you. Getting an Insurance quote through Greater Bank is easy and can be done in one of 3 ways:

  • 1

    Get a quote online

  • 2

    Give us a call

    1300 651 400

  • 3

    Drop into your nearest branch

Budget

Cancellation fees and lost deposits - No

Overseas emergency medical assistance - Unlimited

Overseas emergency medical and hospital expenses - Unlimited

Dental expenses - $500

Rental vehicle excess - No

Travel documents, credit cards and traveller’s cheques - No

Theft of cash - No

Luggage and personal effects - No

Travel delay expenses - No

Alternate transport expenses - No

Personal liability - $5 million

Accidental death - No

Permanent disability - No

Australia Only

Cancellation fees and lost deposits - Unlimited

Overseas emergency medical assistance - No

Overseas emergency medical and hospital expenses - No

Dental expenses - No

Rental vehicle excess - $6,000

Travel documents, credit cards and traveller’s cheques - No

Theft of cash - No

Luggage and personal effects - $7,500

Travel delay expenses - $2,000

Alternate transport expenses - No

Personal liability - $5 million

Accidental death - $25,000

Permanent disability - No

Comprehensive International

Cancellation fees and lost deposits - Unlimited

Overseas emergency medical assistance - Unlimited

Overseas emergency medical and hospital expenses - Unlimited

Dental expenses - $500

Rental vehicle excess - $6,000

Travel documents, credit cards and traveller’s cheques - $5,000

Theft of cash - $250

Luggage and personal effects - $7,500

Travel delay expenses - $2,000

Alternate transport expenses - $5,000

Personal liability - $5 million

Accidental death - $25,000

Permanent disability - $25,000

Frequent Traveller

Cancellation fees and lost deposits - Unlimited

Overseas emergency medical assistance - Unlimited

Overseas emergency medical and hospital expenses - Unlimited

Dental expenses - $500

Rental vehicle excess - $6,000

Travel documents, credit cards and traveller’s cheques - $5,000

Theft of cash - $250

Luggage and personal effects - $7,500

Travel delay expenses - $2,000

Alternate transport expenses - $5,000

Personal liability - $5 million

Accidental death - $25,000

Permanent disability - $25,000

Retrieve a saved quote

Life happens – we get it. If you’re busy at work, with the kids or are browsing across devices, did you know you can save your Insurance quote and retrieve it at any time? At any time during your quote, simply click save. You can even have your quote number emailed to you so you can retrieve it later.
Lodging a claim

When you need to make a claim, it’s good to know you can get the help you’re after.

The fastest, easiest way is online. You can submit your claim 24 hours a day, 7 days a week, whenever it suits you. Find out how to do this in the point below

Alternatively, make a claim over the phone by calling 131 000. Speak to a friendly claims consultant who will guide you through the claims process from beginning to end.

 

Lodging a claim online

Lodging your travel insurance claim online is easy and can be done in a few simple steps!

Step 1: Make sure you have the relevant documentation available – for example your itineraries, booking confirmations or any reports related to your claim

Step 2: Provide us with information about you and your trip by answering the questions listed

Step 3: Describe the incident leading to your claim in detail – including more detail helps avoid unnecessary delays in the assessment of your claim

Step 4: List each of the expenses separately – following the prompts on the site will allow you to do this

Step 5: Make sure all of your relevant documentation is saved somewhere accessible and upload all required information – remember if something is missing and we require further details from you, this will impact the time taken to assess your claim

Step 6: Provide us with the details of where you would like any approved funds deposited – please note we can’t deposit on to credit cards.

Get started at www.travelclaims.com.au

Can I submit a claim on behalf of someone else?

No, all claims must be submitted by the policy holder. However, the policy holder can authorise a travel agent or broker during the submission process. In unusual circumstances, if a policyholder has appointed someone else in writing such as via a valid Power of Attorney or the policyholder is deceased, then the appointed attorney or the deceased's estate or next of kin may be able to submit a claim.

How long will it take for my claim to be finalised?

Our claims team will contact you via your preferred method within 10 business days of claim lodgement to update you on the assessment of your claim. At this time we will advise you if we can finalise your claim as is or if further information is required.

Can I submit my claim when I return from my trip?

Yes - we ask that the claim be submitted as soon as possible after the event, however we also understand you may not have access to all documents whilst on your trip.

What if I cannot find my supporting documents?

We only ask for documentation that helps us ensure your claim meets your policy s Terms & Conditions. If you cannot provide a document, please provide an explanation why and our team will take this into consideration.

Is there a size limit for the attachments I upload?

Yes. Your claim itself cannot exceed 8MB inclusive of all attachments therefore try and limit the size of each attachment as much as possible. We recommend placing documents in PDF versions as well as compressing images.

What if I want to supply additional information once I have submitted?

After submission of your claim you can still submit any additional information you believe may assist in the processing of your claim. It's best to submit this via email to travelclaims@allianz-assistance.com.au ensuring your quote your Policy number and that your claim was submitted Online in the email. If our team require any additional information as part of the claims process they will contact you upon assessment.

Get in touch

This guide is a summary only. Terms, conditions, limits and exclusions apply. Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL: 234708, is the insurer of these general insurance products. Travel insurance is issued and managed by AGA Assistance Australia Pty Ltd trading as Allianz Global Assistance ABN 52 097 227 117 AFSL 245631 as agent of the insurer Allianz. In arranging Travel Insurance, Greater Bank Ltd ABN 88 087 651 956 AFSL 237476 acts as agent for Allianz Global Assistance not you. We receive commission on these insurance products as a percentage of the premium paid for each policy ranging from 7% to 30%. Greater Bank may provide links to other websites for your convenience. We are not responsible for and have no control over the information in those sites. View Site Terms and Conditions. ^ Does not apply to all policies.