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Travel and International questions and answers

Whether you're sending money overseas or looking to arrange travel insurance or payment solutions for your next holiday, our Travel and International FAQs answer some of the more common questions we get asked.

Our SWIFT code is ASLLAU2CGBS

When a Cash Passport™ Platinum Mastercard® is ordered, customers are given one card, with an option to purchase another for $5.

However, if the worst were to happen and both your Cash Passport™ Platinum Mastercard® are lost or stolen, it is best to contact Cash Passport™ Platinum Mastercard® immediately to notify them of your situation so they can act on your behalf accordingly, whether this means cancelling your lost card, arranging replacement funds, or forwarding you a new card.

You can contact Cash Passport™ Platinum Mastercard® directly via the following numbers:

International payments

 

Greater Bank customers are able to transfer money overseas in a number of ways. Working with a specialist in international payments and foreign exchange means we can help you send and receive money from friends, family and business partners in quick, reliable and affordable ways. Greater Bank offers two options to send funds abroad:

Telegraphic Transfer

Also known as a ‘wire’, a telegraphic transfer is an electronic transfer of funds directly credited to a beneficiary’s overseas bank account

Foreign Draft

A Draft is similar to a Financial Institution Cheque issued in a foreign currency. It’s another way for you to make payments and settle a transaction overseas, especially if you don't have the receiver’s electronic bank account details. Drafts can be sent overseas via mail and are available in a wide range of currencies.

Organising your Telegraphic Transfer or Foreign Draft is easy – simply call 13 13 86 to speak to a friendly Greater Bank staff member or drop into your nearest branch.

Here are the details you'll need to provide your payee in order for them to transfer funds to you from overseas:

  • (Your) Account name
  • (Your) account number
  • Greater Bank's BSB - 637 000
  • Greater Bank's address - 103 Tudor St, Hamilton, NSW 2303
  • Greater Bank's SWIFT code - ASLLAU2CGBS
  • You may need to provide your address to your payee in certain cases

This depends on whether you choose to send funds by using a Telegraphic Transfer or Foreign Draft. The required details for each can be found below:

Telegraphic Transfer

  • You will need to provide full details of the beneficiary’s bank, bank address, account number and SWIFT code or routing number. An IBAN (International Bank Account Number) is required if the funds are being sent to a European Country (including the United Kingdom)

Foreign Draft

  • You will need the beneficiary’s full name, full street address, any special instructions for the transfer and the currency and amount

A SWIFT code is a method of identifying individual financial institutions across the globe.

  • Greater Bank’s SWIFT code is ASLLAU2CGBS
  • SWIFT is the process Greater Bank uses to send money around the world (similar to using BPAYⓇ for domestic payments)

A draft is similar to a Financial Institution Cheque issued in a foreign currency. It’s another way for you to make payments and settle a transaction overseas, especially if you don’t have the receiver’s electronic bank account details.

Drafts can be sent overseas via mail and are available in a range of currencies.

Organising a foreign draft is easy – simply call 13 13 86 to speak to a friendly Greater Bank staff member, or drop into your nearest branch.

An IBAN is an identification number used to uniquely identify a customer’s bank account. The IBAN number consists of an alphabetical country code, followed by two digits, and then up to thirty five characters for the bank account number.

Not all countries use an IBAN, but in some countries the IBAN is mandatory and must be included.

To arrange an outgoing International Payment, you can attend a branch or ring our Contact Centre on 13 13 86 between 8:00am - 6:00pm Monday to Friday, or 8:00am - 1:00pm Saturdays for further information.

Telegraphic transfers can take between 2-5 working days to be received by the beneficiary, however, may take longer depending on the country where the funds are being sent.

Fees apply to all Outgoing International Payments. Refer to our Banking Terms and Conditions for full details.

View our Banking Terms and Conditions

Foreign cash

 

You're able to order Foreign Cash from Travelex through Greater Bank in the following ways:

Funds can be sent via telegraphic transfer in over 100 foreign currencies with agreement between the sender and the beneficiary.

Yes, the minimum amount is $100 AUD.

No maximum limit applies.

Cash Passport™ Platinum Mastercard®

 

Cash Passport™ Platinum Mastercard can be used worldwide wherever the MasterCard Acceptance Mark is displayed.

This means you have access to your money from over 1.9 million ATMs and 31.4 million retailers around the globe.

You can also use Cash Passport™ Platinum Mastercard to shop securely online.

You are able to check your Cash Passport™ Platinum Mastercard® balance and manage your account by registering for My Account on the Cash Passport™ Platinum Mastercard® website.

You are able to reload your Cash Passport™ Platinum Mastercard® at any time by visiting the Cash Passport™ Platinum Mastercard® website, by dropping into your nearest branch.

Even with a zero balance, your Cash Passport™ Platinum Mastercard® is still valid (up to the expiry date on the card), and you can reload it for your next trip anytime.

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Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.

Call 13 13 86