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Why choose Cash Passport™ Platinum Mastercard®

Easy online purchase, with your Cash Passport Platinum Mastercard delivered to you.
Manage your account - Register for 'My Account' to manage your money while on your holiday, you can check transactions, check balances, transfer money between currencies or load additional funds onto the card.
Lock and load up to 11 currencies* - Lock in exchange rates* each time you load and reload. Load up to 11 different currencies on one card.
24/7 global assistance - Help is only a call away, whenever and wherever you are. If your card is lost, stolen or damaged, we can replace it quickly or provide you with emergency cash.
Accepted at millions of locations worldwide^ - Use your Cash Passport Platinum like you would a credit or debit card, except with your own prepaid funds. In-store, online or to withdraw local currency at ATMs.
Reloadable - Cash Passport Platinum is reloadable, allowing you to top-up any of your currencies, anywhere, anytime.
Emergency cash access - Our team is ready to replace your card or organise cash. %

Boingo global WiFi

We have been advised by Mastercard® that Boingo is no longer providing 3 months free global WiFi on top ups on the Cash Passport™ Platinum Mastercard®. This change took effect on 31 May 2023. We apologise for any inconvenience.

Reload online in one of three ways

Don't forget, if you purchase your card at a Greater Bank branch, you can reload in-person at your original place of purchase.

  • Transfer funds from Debit Card – Instant
  • Bank transfer -1 business day
  • BPAY – up to 2 business days

How does Cash Passport outsmart Travel Money?

Safer and more secure than cash

Cash Passport offers 24/7 Global Assistance. If you lose your wallet, simply call us. Sometimes, these things happen. We’ll quickly organise a new card, free of charge and help you get emergency cash% so you can keep enjoying your holiday.

Keep track of your travel money

‘My Account’ lets you manage your money wherever you are, like reloading your card and transferring between currencies. Shop with confidence knowing exactly how much you have to spend, or simply load more funds with the advantage of locked-in exchange rates*. Load up to 11 currencies: USD, EUR, GBP, NZD, CAD, SGD, JPY, THB, HKD, AED, AUD+.

Convenient and Contactless

Enjoy the freedom of travelling the world with just one card. Eat, shop or play wherever Mastercard® is accepted or withdraw from ATMs along the way, just as you would with your bank card at home. Quicker than cash, contactless payments can save you time when tapping with Cash Passport.

Cash Passport offers a secure and convenient way to manage your money abroad. It can be used online, in-store and at ATMs to withdraw foreign cash. Your Cash Passport is accepted anywhere worldwide where the Mastercard Acceptance Mark is displayed.

All you need to do is purchase a Cash Passport from any Greater Bank branch and Load your card with up to eleven currencies. You can also manage your Cash Passport on the go – Load additional funds, transfer between currencies or manage your balances online at

Q: Am I able to change my Cash Passport™ Platinum Mastercard® PIN?

A: Yes, of course! You can change your PIN at any ATMx location. Just keep in mind that you'll need to know your existing PIN before attempting to change it.

Find your nearest ATMx location here.

Currencies available with Cash Passport include:


Australian Dollars (AU$) US Dollars (US$) Euro (EU€)
British Pounds (GB£) New Zealand Dollars (NZ$) Hong Kong Dollars (HKD)
Singapore Dollars (SGD) Japanese Yen (JP¥) Canadian Dollars (CA$)
Thai Baht (TH฿) Arab Emirates Dirham (AED)  

How we can help

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Got a question?

Maybe you’re not alone. Our FAQs answer some of the more common banking questions we get asked.

Frequently asked questions

Drop into a branch

Our friendly staff are happy to help with all your banking needs. Find a location near you across NSW and South East QLD.

Find a branch

Get in touch

Call us Monday to Friday 8:00am – 6:00pm and Saturdays 8:00am – 1:00pm AEST.

Call 13 13 86

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport™ Platinum Mastercard® (“Cash Passport”) in conjunction with the issuer, EML Payment Solutions Limited (“EML”) (ABN 30 131 436 532, AFSL 404131). You should consider the Product Disclosure Statement for the Cash Passport available at before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. The Target Market Determination for this product can be located at Mastercard® and the circles design are registered trademarks of Mastercard International Incorporated. View the PDS available here.

* Lock-in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.

^ Subject to any surcharge that may be imposed directly by merchants. Cash Passport is unable to be used for purchases related to gambling or adult entertainment. Currently Cash Passport cannot be used in the following countries and geographical regions due to sanctions that are currently in place: Crimea, Iran, North Korea, Sudan and Syria. If you attempt to use your card at merchants in any of these countries and geographical regions, your request will be declined. In addition, the ATMs and POS terminals are not owned or operated by the Issuer or Mastercard Prepaid Management Services Australia Pty Ltd and the Issuer or Mastercard Prepaid Management Services Australia Pty Limited are not responsible for ensuring that merchants will accept the Card. For example, the Issuer and Mastercard Prepaid Management Services Australia Pty Limited cannot control when an ATM or POS terminal is due for maintenance or is faulty or if a merchant chooses not to accept the Card. In such cases, your Card may not function properly or be declined.

For more information please see the Product Disclosure Statement at

+ Before you make a decision to acquire the card, please check for the latest currencies supported.

% T&Cs apply. Customer must contact Customer service to report lost or stolen card. Emergency cash can be arranged up to the balance on your Cash Passport, subject to availability of funds at the approved agent location.

Greater Bank, part of Newcastle Greater Mutual Group Ltd ACN 087 651 992 AFSL/Australian credit licence 238273 has a distribution agreement with Mastercard Prepaid Management Services for the issue of the Cash Passport. We do not provide any advice based on any consideration of your objectives, financial situation or needs. If you purchase a Cash Passport from us, Greater Bank will receive a commission which is a percentage of funds loaded onto the product. View our Financial Services Guide.

You can also view the relevant Target Market Determination here.