What if my Cash Passport™ Platinum Mastercard® is stolen or lost?
When a Cash Passport™ Platinum Mastercard® is ordered, customers are given one card, with an option to purchase another for $5.
However, if the worst were to happen and both your Cash Passport™ Platinum Mastercard® are lost or stolen, it is best to contact Cash Passport™ Platinum Mastercard® immediately to notify them of your situation so they can act on your behalf accordingly, whether this means cancelling your lost card, arranging replacement funds, or forwarding you a new card.
You can contact Cash Passport™ Platinum Mastercard® directly via the following numbers:
- New Zealand: 0800 444 691
- Australia: 1800 098 231
- Hong Kong: 800 966 321
- Japan: 00531 780 221
- South Korea: 00798 4434 1279
- Thailand: 001800 442 212
- UK: 0800 056 0572
- USA/Canada: 1 877 465 0085
- Other countries: +44 207 649 9404